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  • Sears Adds Returns, Exchanges to In-Car Pickup

    Sears Adds Returns, Exchanges to In-Car Pickup

    To take advantage of the new return/exchange service, customers can visit sears.com, click on the customer service link, choose “returns and exchanges” and follow the prompts to identify the item. For an exchange, they select a new item and get an email confirmation when the replacement is ready for pickup. Once at the store, they park in a designated In-Vehicle Pickup spot, and notify the store of their arrival via the app. A timer will start on the phone, and a Sears associate will arrive within five minutes and complete the return or exchange.

  • Tip Sheet: Managing Your Warehouse

    Tip Sheet: Managing Your Warehouse

    Managing a multichannel warehouse is a fairly easy thing. All you have to do is manage the labor, the freight and the inventory. And from there, a thousand other factors assault you.   In this Tip Sheet from Multichannel Merchant, you will learn: 10 ways to improve warehouse efficiency How omnichannel fulfillment refines the retail strategy How to streamile operations ...

  • Leveraging Back-to-School Consumer Trends this Holiday Season

    Leveraging Back-to-School Consumer Trends this Holiday Season

    With the holiday shopping season coming up soon, this infographic by Clarabridge highlights key takeaways from the back-to-school shopping season that retailers can leverage.

  • How to Make Your Small Business Perform Like an Omnichannel Powerhouse

    How to Make Your Small Business Perform Like an Omnichannel Powerhouse

    Your small business can perform like an omnichannel powerhouse if you simply adhere to the following tips and tools.

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Study: Social Trumps Mobile for Retailers’ 2014 Holidays Spend Retailers are spending more on marketing data capture than mobile heading into the 2014..

 

FedEx Beats Quarterly Expectations FedEx reported Q1 revenue and earnings that beat analyst expectations, and announced plans..

 

FedEx to Hire 50,000 Seasonal Workers FedEx expects to hire more than 50,000 seasonal workers for the peak holiday season, Mike..

 

FedEx Announces 4.9% Rate Increase for 2015 FedEx announced a 4.9% increase in FedEx Ground, FedEx Express and FedEx Freight, effective..

 

UPS Plans to Hire 90,000-95,000 Seasonal Workers UPS is calling for 90,000 to to 95,000 temporary workers to handle the holiday season's..

 

Whole Foods Market Partners with Instacart for In-store Pickup Whole Foods Market to be first national Instacart partner to offer both delivery and..

 

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Sport Chalet Re-Launches Website

The re-launch, which took roughly six months to complete, included a complete redesign of the..

 

Sears Adds Returns, Exchanges to In-Car Pickup To take advantage of the new return/exchange service, customers can visit sears.com, click on..

 

Deloitte Forecast: DTC Holiday Sales to Increase 13.5% to 14% How huge is Holiday 2014 going to be? Deloitte says overall holiday sales are expected to rise 4%..

 

Building an Effective Strategy for International Returns Retailers face many unique challenges when selling online to international markets. For..

 

Smart Furniture Launches Responsive Design Website Online furniture retailer Smart Furniture launched its responsive website in August after it saw..

 

4 Key Findings from ChannelAdvisor's Holiday Ecommerce Study ChannelAdvisor has released the holiday results of its "Multichannel E-Commerce Study,"..

 

CASL Could Have Big Effect on U.S. Marketers U.S.-based businesses that engage in marketing activities directed to Canadian residents -..

 

Click Fraud: A Multi-Billion Dollar Bot Problem While we have all heard about the horror stories of click fraud, an ecommerce company's ad..

 

Study: Social Trumps Mobile for Retailers’ 2014 Holidays Spend Retailers are spending more on marketing data capture than mobile heading into the 2014..

 

How Retailers Can Ensure Winning Customer Care This Holiday Season This year, customers will be more likely to send an email than place a phone call...

 

How the Cover of Cosmo Helped Me Build Meaningful, Lasting Customer Relationships As much as they’d like to believe otherwise, brands don’t interact with their customers in..

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How to Gain Ad-Traction this Holiday Season

This holiday season retailers are being given the daunting task with attempting to reach..

 

Leveraging Back-to-School Consumer Trends this Holiday Season With the holiday shopping season coming up soon, this infographic by Clarabridge highlights...

 

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Global Sales Aren't Just for Big Business Anymore Small businesses are tapping into global markets with enormous and expanding revenue...

 

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Is your ecommerce site Labor Day ready? It is hard to believe the summer is nearly over and Labor Day is just days away. Retailers...

 

Growth of Online Shopping in the Last Decade Retailers are diving into online retail as consumers across the globe in both developed...

 

Alipay Sees Strong Growth in Cross-border Shopping Alipay, China's largest e-payments provider, has been cutting deals to get non-Chinese e-tailers...

 

Infographic: Meet China's Hai Tao Shoppers Tmall Global recently surveyed more than 5,600 cross-border shoppers from China to better...

 

Five Best Practices for B2B Mobile Commerce Over half of B2B customers are using smartphone to research products to purchase for...

 

How the Retail Industry Uses Shoppers’ Data Based on a recent Alteryx and RetailWire survey of nearly 350 retailers and brand...

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B2B Sees Faster Online Sales Growth than B2C

B2B ecommerce has grown at a faster sales pace than B2C, according to Epsilon's 2014..

 

Why Manufacturers Can No Longer Afford to Wait to Sell Direct to Customer Despite the selling advantages and business opportunities associated with going direct,..

 

How an Ecommerce Presence Helped Tacoma Screw Grow An ecommerce presence has given Tacoma Screw a dive into a bigger market than it had. It once had..

 

INFOGRAPHIC: The B2B Ecommerce Evolution Make no mistake; the B2B ecommerce software market is even bigger than its more famous sibling,..

 

Grainger Reports Record 1Q Results Sales of $2.4 billion increased 5% vs. $2.3 billion in the first quarter of 2013 for the..

 

St. Louis Tag Launches New Website With an updated design and CMS, St. Louis Tag’s new website positions the company as a leader..

 

S&S Worldwide Distribution Director Talks Amazon Supply and Winter Weather S&S Worldwide Director of Distribution Mark Desrosiers talks with Multichannel Merchant..

 

Boost Your B2B Ecommerce Sales in 3 Easy Steps The B2C online experience has been ahead of B2B in terms of experience and ease of shopping. But..

 

Grainger's Ecommerce Sales Pass $3 Billion in 2013 Grainger’s online presence faired very well in 2013, earning the B2B merchant $3 billion..

 

B2B Merchants Adapt to B2C Generation No longer can B2B merchants rely solely on an annual big-book catalog or offer a bland..

 

Leadspace Update Provides New Predictive Company Targeting By mining the social web, Leadspace helps B2B marketers and sales teams accurately predict..

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Borderfree's Michael DeSimone Talks Cross-border Ecommerce [VIDEO]

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Amazon Payments Unveils a Mobile POS Solution Amazon Local Register will offer brick-and-mortar world a lower swipe fee than banks. And it..

 

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How Blinds.com Engages Customers Successfully with Video Providing high-impact and visually engaging assistance for common questions and concerns shows..

 

How an Ecommerce Presence Helped Tacoma Screw Grow An ecommerce presence has given Tacoma Screw a dive into a bigger market than it had. It once had..

 

Why Growing Global Ecommerce Matters for Merchants Pitney Bowes Vice President of Global Ecommerce Craig Reed explains why retailers should..

 

How Zachys Improved its Site Search When Victor Castro joined Zachys Wine & Liquor in October as its Director of Ecommerce, he knew..

 

Retailers Need to be Concerned About Global U.S.-based retailers may see that International sales are making up less than 5% of their..

 

Video: MarketLive's Ken Burke Talks Ecommerce History and Trends In this video taken at IRCE 2014, Marketlive Founder, Chairman and CEO Ken Burke talks..

 

VIDEO: The Truth About Millennial Shoppers What's on the mind of millennial shoppers? Kristina Kennedy of Bigcommerce discusses her research..

 

Retailers Need to Prepare for Dimensional Weight Pricing Dimensional weight pricing means the days of small packages delivered in enormous boxes will soon..


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