PetSmart partnered with Cognizant to gain better insight into its customers and their pets that promises to create a better shopping experience. Cognizant will empower PetSmart with better decision making by integrating operational store, campaign and other data to provide a single view of the entire data landscape. See what other ways PetSmart will improve the customer experience with this partnership.
According to Flipkart's Facebook page, the Indian ecommerce marketplace is "in a relationship" with Jabong. And it's not complicated: Flipkart-owned Myntra Designs has agreed to buy Rocket Internet-backed online fashion retailer Jabong for $70 million in cash.
Are you an industry professional with a great merchant story to tell that will educate and inform your peers? Come share your insights at Operations Summit 2017, March 27-29 in in Pittsburgh – the only conference exclusively about direct-to-customer and omnichannel operations. Send us your proposed session topic and speakers by Sept. 30 for consideration.
L'Oréal announced the aquisition of beauty makeup brand IT Cosmetics for $1.2 billion. The acquisition is an effort to answer the rising demand of makeup and hybrid skincare. See how this will benefit both brands going forward.
Under Armour will begin selling products at 1,100 Kohl’s locations next year, and plans to open..
JD.com and Lenovo Announce New Multiyear Partnership China’s ecommerce company JD.com and Lenovo announced the expansion of their existing..
Flipkart Acquires Online Fashion Store Jabong According to Flipkart's Facebook page, the Indian ecommerce marketplace is "in a relationship"..
PetSmart Improves Customer Experience With Better Insight Into Customers and Pets PetSmart partnered with Cognizant to gain better insight into its customers and their pets..
Amazon Prime Air to test Drone Delivery in the UK As it continues to hit roadblocks in the U.S., Amazon has announced a partnership with the..
G-III to Acquire Donna Karan International G-III will acquire Donna Karan International, Inc., parent of the Donna Karan and DKNY brands..
L'Oréal Acquires IT Cosmetics for $1.2 Billion L'Oréal announced the aquisition of beauty makeup brand IT Cosmetics for $1.2 billion...
Party City Announces New Leadership Appointments Party City announced leadership appointments. The appointment of Daniel J. Sullivan as CFO..
UPS Reportedly Testing Saturday Delivery in Three Markets Driven by ecommerce demand and competitive pressure, UPS is testing Saturday delivery this..
Radial Hires 3,200 Workers to Help Retailers for Holiday 2016 Radial announced it has hired 3,200 workers to help leading retailers this holiday season...
Monotype Acquires Olapic for $130 Million Font and technology specialists Monotype announced it would acquire visual marketing platform..
Mobile searches are important to customers even after they enter the thresholds of stores. A..
Operations Summit 2017 Call for Speakers Now Open Are you an industry professional with a great merchant story to tell that will educate and..
Ecommerce Growth Leading to Tighter Distribution Center Availability Ecommerce growth is fueling a tight market for distribution and fulfillment center space,..
Global Ecommerce Payment Market Will Grow 16% By 2020 Cross-border solutions are expected to take center stage over the next four years, and a..
Levi Strauss Wins Award for Excellence in Brand Communication Levi Strauss won the 2016 award in brand communication in Multichannel Merchant's Excellence..
Prime Day Huge For Amazon, But Rising Tide Didn’t Lift All Boats Amazon had a massive Prime Day, reporting its biggest sales day ever, surpassing even its results..
Danish Ecommerce Grows, But Cross-Border Flow Mostly Inbound Ecommerce in Denmark was a record-setting 100 billion kroner, or 13.44 billion euros, in..
New Entrants Up the Ante in Global Ecommerce Logistics Market The global ecommerce logistics space is extremely attractive currently and will witness the rise..
3 Ways to Boost the B2B Ecommerce Experience B2B customers purchasing for work are, when it comes down to it, the same customers who also..
Apple Wins Award for Best Shipping and Delivery Experience With expectations so high and pressure to consistently delight a daily reality, shipping..
3 Benefits of Enabling People-Powered Ecommerce The role of a store associate should be to serve their local online customers just as much as..
Young millennials between the ages of 18-24 are choosing to shop online when it comes to back..
What do Shoppers Really Want From In-Store Pickup? A new study from Bizrate Insights, a division of Connexity, shows that 31% of online buyers...
6 Tips to Effectively Offer a Welcome Email to Customers This infographic by Campaigner offers some quick tips on how to effectively offer a welcome...
Why Data Never Sleeps There is a rise in multimedia obsession with the likes of Giphy and Facebook Messenger playing...
What Shoppers Want With Good Customer Delivery Are you meeting the customer demands when it comes to delivery? Shoppers today want more than...
Unlocking the Value from Your CRM Data Marketers have access to a valuable asset that can positively impact the customer experience and...
How Shoppers Shop for Mother's Day Mother's Day is coming up soon and this infographic by SLI Systems takes a look at what...
The Cost of Annoying Your Customers With Email Are you annoying your customers with a ton of email and not making it a personalized experience...
How and Where Will Your Shoppers Spend on Mother's Day? With Mother's Day around the corner, this infographic takes a look at how and where shoppers...
The Impact of Poor Product Content Product content can have an impact on online sales. This infographic by Shotfarm unveils that...
The Rise of Social Media in Online Retail Social media is just a small portion of the overall shopping experience for customers, but it has...
The Customer Service and Trust and Safety teams at DHgate.com, China's largest B2B marketplace,..
4 Ways B2B Marketers Can Successfully Drive Customer Experience Business customer expectations have been elevated. It’s about a customer experience..
What’s In-Store for B2B Marketing in 2016 As another year wraps up, it’s time once again to turn our gaze towards the New Year…..
Achieving Profitable Fulfillment: 5 Questions to Consider What is an optimal order fulfillment strategy to deploy in your organization? Since we are..
B2B Ecommerce Can't Completely Copy its B2C Counterparts The notion of consumerization of B2B ecommerce comes up a lot because B2B customers are..
The Federal Purchase Card: Still a Viable Procurement Method for B2B Over the past decade we have seen a shift, and those companies not carrying any government..
European Engineers Embrace Digi-Key for Online Component Sales Digi-Key, a full-service provider of electronic components, has announced an enormous spike in..
GENCO Marketplace Launches Redesigned Website GENCO Marketplace, America's largest wholesaler of retailer returns, has made major improvements..
11 Steps to a Successful B2B Email Marketing Campaign Balancing the logistics and creativity required for effective B2B email marketing is both a..
Localized Sales Help Fuel Digi-Key's 2014 European Sales Growth Digi-Key attributes this 26% sales growth to its continued global expansion of local sales..
Multi-device shopping may be a newer concept in the U.S., but what about other countries,..
Why LensCrafters Creates a Single View of its Customer Omnichannel is a big initiative for retailers, and creating a single view of its customer has..
Retailers Need to See Omnichannel as a Singular Effort If retailers are looking at omnichannel as a singular effort, then they are in a good place,..
Tmall vs. JD.com: What's the Difference? Tmall or JD.com? That is the question, Whether it is nobler to sell cross-border to consumers..
Birchbox Talks Excellence in Product Packaging Birchbox' Pooja Agarwal talks with Multichannel Merchant about how the company excels at..
Do International Payment Offerings Make You a Global Merchant? Less than half (41.9%) of merchants who took the MCM Outlook 2016 survey said their ecommerce..
Vermont Country Store On Creating Agents as "Shopkeepers" What does it mean to have CSRs act not just as problem-solvers but as "shopkeepers"of your..
Why India is Becoming an App-First Economy With its economy soaring and marketplaces showing big signs of success, it's clear..
Free Returns Offered by More Merchants Than Ever What were some of the major themes in handling holiday 2015 returns?..
Scot Wingo: Technology Drove Mobile Commerce Growth You can thank the iPhone and its bigger screens, in part, for the growth of mobile commerce in..
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