• 4 Biggest Myths About Selling Abroad

    4 Biggest Myths About Selling Abroad

    By knowing what’s true and what’s false about expanding abroad, you’re better equipped to enter the global market with confidence and ease.

  • Read the April 2014 Operations & Fulfillment Guide

    Read the April 2014 Operations & Fulfillment Guide

    Returns, shipping and delivery, fulfillment, contact centers and more are covered in the latest edition of Multichannel Merchant.

  • Operations Executives Cope With Growing Complexity

    Operations Executives Cope With Growing Complexity

    One thing merchants and vendors agree upon is that direct-to-customer operations have become more complex, and important, than ever before. So, we’ll see many solutions at Operations Summit 2014 aim to make merchants’ jobs less complex.

  • Personalizing the Omnichannel Customer Experience

    Personalizing the Omnichannel Customer Experience

    To better understand the state of omnichannel, Multichannel Merchant and Neustar conducted an extensive study on marketers’ omnichannel priorities and challenges across the customer lifecycle.

Breaking News
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Retailers Committed to Protecting Consumer Data

NRF pursues establishment of retail information sharing and analysis..


Coldwater Creek Files Chapter 11, Plans to Liquidate Women's apparel seller Coldwater Creek filed for Chapter 11 bankruptcy protection on April 11,..


Doug Mack Leaving One Kings Lane for Fanatics Mack replaces Fanatics founder Alan Trager, who is retiring as CEO nearly two decades..


Sycamore Partners Completes Acquisition of The Jones Group Sycamore Partners has completed its acquisition of The Jones Group Inc. The transaction is valued..


What Goes Around Comes Around Partners with Borderfree Through this partnership, the merchant will now provide international shipping to more than..


Quad/Graphics to Acquire Brown Printing for $100 Million The transaction is subject to customary regulatory clearances and is expected to close in the..


Neiman Marcus Merging Stores and Online Neiman Marcus Group, Inc. announced a series of organizational changes Wednesday. The merchant..


Medelita Grows Mobile Traffic 400% A responsive site has clear benefits to ecommerce merchants, and Medelita has seen the..


Penthouse Launches Site for Customers in Europe PenthouseStore.eu carries on the same message, "Unlock the Lifestyle", as its sister site in..


eBay Enterprise Expands Operations in Canada The new 150,000 square foot facility will support client growth, including The Children’s..


Jeff Gennette Named President of Macy’s Inc. In this new role, Jeff Gennette will retain day-to-day responsibility for Macy’s..


Read the April 2014 Operations & Fulfillment Guide

Returns, shipping and delivery, fulfillment, contact centers and more are covered in the..


4 Tips for Selecting a Fulfillment Partner The wrong partner can negatively affect your business to its core. But the right partner can..


Heartbleed: 4 Steps You Need to Follow Now By now internet users and organizations have heard of Heartbleed, however what is unclear -..


Core Elements Flattening the Global Ecommerce World This rise of global ecommerce has retail leaders staking internationals claims across nearly..


Scandinavian E-tailer Sjoppi Achieves 18% Mobile Conversion A new touch-based interface for tablets has achieved nearly 18% conversion for Scandinavian..


Easter Spending to Reach $15.9 Billion The survey also found that many U.S. consumers will use smartphones or tablets to check off..


Taking Advantage of Back in Stock Alerts Out of stock items can be a real headache for retailers. A back in stock alerts solution can..


Mobile Barcode Scanning is a Win-Win Let’s take a look at some examples of how mobile barcode scanning can help make consumers’..


Is the Amazon Effect Overrated? If Amazon is, indeed, taking over the ecommerce world, then operations and fulfillment..


How to Move Outdated Inventory In a hyper-competitive retail environment, moving outdated inventory requires a calculated..


Should Rightsizing Be Retail’s Next Big Step? In this new omnichannel world, what becomes of the retail store and the decaying shopping mall?..


Search and Social Media Snapshot

Kenshoo published an infographic today detailing first-quarter performance of paid search and..


Infographic: The World of Ecommerce Baynote released its "World of Ecommerce" infographic, which provides data insights on the...


Take a Look at Crocs' 2013 Sustainability Report The company's second report provides an update on its sustainability-related accomplishments...


How Social is Ecommerce? Social Annex surveyed over 100 marketing executives, asking about their social marketing...


The Power of Video for Small Business Leading retailers including Zappos and Old Spice are known for their online videos, but more...


The State of Mobile In the U.S. Mobile usage among consumers has grown in recent months, this infographic by Usablenet,...


The Effects of Online Credit Card Declines in the U.S. An independent study of 1k consumers found that 17 percent of consumers report having had...


Your 3 Step SEO Routine To help you get on track, Volusion created this infographic to serve as your SEO personal...


Solving the Local Search Puzzle Local search has grown increasingly important for both consumers and marketers, and even...


Subscription Commerce Success Visualized Acquisition and conversion may still be getting the lion's share of marketing budgets, but the...


The Irreconcilable Differences Between Sales and Marketing A good relationship is based on three things – good communication, compromise and work....


St. Louis Tag Launches New Website

With an updated design and CMS, St. Louis Tag’s new website positions the company as a leader..


Grainger Reports Record 1Q Results Sales of $2.4 billion increased 5% vs. $2.3 billion in the first quarter of 2013 for the..


S&S Worldwide Distribution Director Talks Amazon Supply and Winter Weather S&S Worldwide Director of Distribution Mark Desrosiers talks with Multichannel Merchant..


Boost Your B2B Ecommerce Sales in 3 Easy Steps The B2C online experience has been ahead of B2B in terms of experience and ease of shopping. But..


Grainger's Ecommerce Sales Pass $3 Billion in 2013 Grainger’s online presence faired very well in 2013, earning the B2B merchant $3 billion..


B2B Merchants Adapt to B2C Generation No longer can B2B merchants rely solely on an annual big-book catalog or offer a bland..


Leadspace Update Provides New Predictive Company Targeting By mining the social web, Leadspace helps B2B marketers and sales teams accurately predict..


What's the Big Idea, Staples? Staples announced its latest "reinvention" campaign today with the launch of "Make More Happen,"..


Insightera Provides a New Dimension with Personalized Retargeting for Marketers With this integration, customers will be able to view, measure and build personalized..


LinkedIn Gaining Importance Among Purchasers and Influencers in the B2B Decision Making Process Latest Research Report From the University of Dayton and TriComB2B Also Indicates Initial..


Staples Has Rough Third Quarter Staples as a whole did $6.1 billion in sales during its fiscal third quarter. However, that..


Winning Hiring Strategies for the Contact Center and Warehouse

We have a tremendous line up of speakers at our upcoming Operations Summit. Anne Embrey,..


One Kings Lane Speeds Up Web Delivery One Kings Lane saw a 20% improvement in web delivery times and a 35% boost in mobile page loads..


How Content Management Helped BrickHouse Security Grow Watch this video and learn how a solid content management strategy helped BrickHouse..


Is Tmall the Ecommerce Gateway to China? If you want to sell in China, agile commerce is the way to go. Here's how retailers are using -..


USPS Teams Up with Sony Pictures to Promote The Amazing Spider-Man 2 The United States Postal Service’s Priority Mail will soon be hitting a theater near you..


The Men's Wearhouse-Jos. A. Bank Battle Went Like This It was like The Men's Wearhouse kept calling and Jos. A. Bank would yell, "'taint enough, call..


S&S Worldwide Distribution Director Talks Amazon Supply and Winter Weather S&S Worldwide Director of Distribution Mark Desrosiers talks with Multichannel Merchant..


Prologis Discusses Same-day Delivery and What's Trending in DCs On Bloomberg Television’s “In the Loop,” Prologis chairman and CEO, Hamid Moghadam touched..


Netflix Spoofs Amazon Drones It turns out Amazon is not the only online merchant looking to get into drone..


How Fairytale Brownies Tackles Big Operational Challenges Life isn't a piece of cake for small merchants, even if they sell something as sweet as..


Holiday 2013: Lofty Delivery Expectations Taxed Carriers Ecommerce grew 30% year over year during the 2013 holiday season, but Forrester principal..

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