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Google Checkout to Retire In November
Google announced this week it would be retiring its Google Checkout in November of this year as the company transitions to Google Wallet, a platform enabling merchants to meet the demands of a multi-screen world where consumers shop in-store, at their desks and on their mobile devices, according to blog post by Google.
Implementing the Right Shipping Strategy
Are you charging your customers too much for shipping or not enough or is free shipping right for you? These are the questions being asked by merchants, according to an article on Forbes.com.
Neiman Marcus to Close Operations in China
Neiman Marcus has notified its suppliers that it will be closing its Chinese warehouse citing a change in business model.
Designing Your Site for the Mobile Customer
Have you taken a look lately at how many of your website visitors are viewing your web pages on a mobile device? Has that number grown over the past several months? If so, you should be thinking about offering a mobile-optimized experience (if you haven’t already). The truth is, only about 10% of all websites are ...
Ron Johnson Saga Showed Why Data Still Matters
Making business decisions that are based on gut-instinct rather than data is like trying to pick stocks based on how you like a shirt you bought at a some store back in February.
3 Tips to Spring Clean Your Ecommerce Strategy
Spring is the perfect time of year for small-to-medium size multichannel merchants to identify new ways to streamline their business operations and improve go-to-market programs. A good spring cleaning is in order as part of a solid plan that will attract new and repeat customers, allowing businesses to enjoy strong sales heading into the summer ...
The New Paradigms of Retail Analytics
Analytics are rapidly transforming and Vinod Kumar, eCommerce strategist for Demandware shared some of the highlights from a particular session he attended during the Demandware XChange Conference that covered the evolving usage of analytics within a retail organization, in a blog post. Speakers for the session included Greg Girard of IDC Retail Insights, John Esquire of eCommera, and Cortney Easterwood of Demandware.
Donahoe Lays Out the Future of the USPS
Post Master General and CEO Patrick Donahoe of the U.S. Postal Service painted a grim picture during his State of the USPS presentation to attendees at the American Catalog Mailers Association's 2013 National Catalog Forum
Catalogers Weigh in on Marketplace Fairness Act
A group of catalogers and suppliers met with Congressional staff on Capitol Hill on Tuesday to discuss their concerns with the Marketplace Fairness Act which passed in the Senate on May 6.
Wal-Mart Builds New Global Technology Platform
Wal-Mart is attempting to take the ecommerce market share from its competitor Amazon by building a global technology platform.
Senate Approves Internet Sales Tax
The Senate has approved the long-anticipated internet sales tax proposal, which would require shoppers to pay sales tax for most of their online purchases, and it has earned mix reviews from retailers across the country.
Best Buy to Sell its Stake in Europe
Best Buy has entered into an agreement to sell 50% of its interest in Best Buy Europe, according to a statement issued by the electronics retailer, back to Carphone Warehouse.

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Getting Social with Customer Service

As ecommerce sellers begin to embrace social media as a way to engage with customers, many..

Rodale Launches Eco-Luxury Online Retail Store Rodale Inc., launches its first eco-luxury online retail store specializing in handpicked luxury..

Neiman Marcus to Close Operations in China Neiman Marcus has notified its suppliers that it will be closing its Chinese warehouse citing..

Measuring Your Mobile Campaigns Beyond the Open Rate Recognizing the need to be where consumers are, many multichannel merchants are rushing to roll..

Get a Jump Start on Your Site Testing Are you thinking about making changes to your ecommerce site but not sure if right before..

Don’t Let Disengaged Subscribers Become Inactive There is a phase between a period of being an active subscriber and totally checking out...

Use Site Search to Improve the Mobile Experience Site search can play a lead role in creating a satisfying experience for the mobile shopper,..

Site Search: Leading the Customer to Purchase Like it or not, when a visitor heads to your site they are most likely there to browse, which is..

YouTube Makes Video Channels Shoppable YouTube is connecting people with products in a new initiative where they can now shop for..

How to Snag the Mobile Shopper While more and more consumers are researching products and comparing prices on their mobile..

PayPal Offers PayPal Here Customers Free Payment Processing PayPal announced this week they will be offering free payment processing through the rest of..

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SLI Systems to Go Public

The site search provider SLI Systems has announced plans to proceed with an initial public..

Google Checkout to Retire In November Google announced this week it would be retiring its Google Checkout in November of this year..

Accenture to Acquire Acquity Group Accenture entered into an agreement with Acquity Group Ltd., where Accenture will acquire..

Sherpa Brands Take Consumers to New Heights According to newly issued original research, Arnold Worldwide has uncovered the emergence of what..

Century 21 Announces Eric Daman As Brand Ambassador Century 21 Department Store announces that Emmy award winning costume designer and celebrity..

L'Oreal USA Gains Purchasing Power With IBM IBM (NYSE: IBM) announced today a major three-year agreement with L'Oreal USA for expert..

Non-store Retail Sales Increase 1.4% in April Non-store retailers’ sales increased 1.4% seasonally-adjusted month-to-month and..

ProQuest Uses ForeSee to Measure Web Customer Experience ..

Foot Locker Signs Deal to Acquire Runners Point Foot Locker announced that it has signed a definitive agreement to acquire Runners Point Group,..

Mobile Marketing Set to Hit $400 Billion by 2015 The mobile marketing ecosystem generated $139 billion of incremental output to the U.S. economy..

Donahoe Lays Out the Future of the USPS Post Master General and CEO Patrick Donahoe of the U.S. Postal Service painted a grim picture..

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Mobile Expected to Skyrocket

It is expected that by 2015, mobile internet usage will surpass desktop internet usage...

Shoppers Prefer Sites with Live Chat Shoppers want a site to be highly optimized, they want shipping to be fast, and now they...

Regulatory Climate Among Risks for Retailers Government deficits, payroll, tax increases and internet sales tax legislations are among...

Mother’s Day Online Spending Jumps 15% Mobile commerce helped Mother's Day online spending rise by 15% compared to 2012, according to...

Best Practices For Finding New Customers How can small businesses find new customers? They using email, social media, this infographic...

Mobile Commerce to Account for 24% of Total Ecommerce Sales by 2015 U.S. mobile commerce in retail sales are expected to account for 24% of total ecommerce sales...

Using Social Media as a Customer Service Tool brand followers are not just about using social media to gain coupons or deals from...

How Mobile is Being Used In Store Like it or not, mobile is a major shopping tool for consumers inside the...

The Power of SMS Marketing When it comes to reaching out to the consumer and getting them to act, it appears that SMS...

Reaching the Customer through Personalization When it comes to marketing your brand, the old way of mass marketing is being taken over...

Which Ecommerce Platform is Right for You? When it comes to ecommerce, the possibilities are endless when choosing the right platform for...

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5 Ways to Make Your B2B Social Media Posts Stand Out

The business-to-business community seems to struggle a bit when it comes to captivating..

OfficeMax Upgrades B2B Customer Experience OfficeMax has announced a new search engine, with content and navigation improvements on its new..

B2B Marketers Need to Step Up Their Social Media Game A new report has found that when it comes to social media, the business-to-business community..

United Stationers Reports First Quarter 2013 Results ..

B2B Marketing and the Cheap Tchotchke Mistake ..

The Looming Disruption of B2B Marketplaces The launch of AmazonSupply last April was touted by some industry experts as a win for B2B..

OfficeMax and Office Depot Merger Could Lead to Price Cutting and Re-branding Industry experts predict price cutting, store closings and possible re-branding will be part of..

Ecommerce Executive Summary: Mobile, Tablet and Social Drive Growth Ecommerce continues to grow as a B2B and B2C sales channel in an ever-evolving sales landscape...

Amazon Redshift Available To The Masses Amazon Web Services Inc., announces its making available its data warehouse Amazon Redshift..

B2B Tech Videos Can Help Boost Sales According to research conducted by IDG Research Services, 95% of B2B tech buyers watch..

Brand-Building In A Rapidly Changing Channel Mix With increased transactional, digital, mobile, content, social network and promotional..

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Google Wallet Comes to Gmail

Google announced this week in this video that going forward there will be a dollar sign in..

Key Tools to Target Audience Data Analysis In this video by R2Integrated, a digital marketing and technology firm discusses the importance..

JCP Asks Customers to “Come Back” J.C. Penney took to Facebook to acknowledge the marketing mistakes it has made over the past..

eBay and NRF Debate Internet Sales Tax PBS News Hour's Gwen Ifill looks at proposed Internet sales tax legislation and moderates a..

Marketplace Fairness Act Clears Major Hurdle The Senate has set up a final vote on the Marketplace Fairness..

Acxiom’s Howe Talks Big Data with CNN The chief executive of one of the largest data brokers in the country sat down with CNN..

How to Get Started with Fulfillment by Amazon Are you thinking about using Fulfillment by Amazon to grow your business? Here's some advice..

Parcel Returns with Newgistics In e-commerce, how you handle returns is critical to customer satisfaction and your bottom..

Ship My Pants? Sure, Ship My Bed While You're At It, Kmart It's pretty easy for me to forget about Kmart when I'm shopping, but its latest viral video..

Bloomberg: JCP's Johnson's Pay was Cut 96% ..

Amazon's Cure to Short-Term Thinking in Business Jim Tompkins, CEO of Tompkins International, explores the main symptoms associated with the..

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