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But how high were they? Preliminary results show that Black Friday sales were up anywhere from 16.1% to 21.5%, depending on which vendor is reporting figures.
Managing Editor Tim Parry never thought he'd go to one mall and one shopping center with a major discount store on Black Friday and not have to deal with horrific traffic, angry mobs, and find a parking spot. Here's more about Tim's omnichannel Black Friday.
And we have our first Black Friday ecommerce casualty. Neiman Marcus has been down since 8 a.m. EST.
CEOs... If you're going to talk the talk and tell America that your stores are going to be open on Thanksgiving Day, you better walk the walk as well.
The Guitar Center site, GuitarCenter.com, is now based on an updated IT platform..
More Than 121 Million Holiday Shoppers Plan to Shop Online on Cyber Monday Up from 24.4 million last year, 29.6 million (24.4%) consumers said they will use their..
Black Friday Roundup: Online Sales Were Up But how high were they? Preliminary results show that Black Friday sales were up anywhere from..
Down Goes Neiman Marcus... Down Goes Neiman Marcus... And we have our first Black Friday ecommerce casualty. Neiman Marcus has been down since 8 a.m...
No Surprise: Thanksgiving Ecommerce Sales on the Rise IBM says ecommerce sales for Thanksgiving were up 26% over the same day in 2014, with..
Amazon's Early Black Friday Brings 12% Rise in Traffic The decision by Amazon to begin Black Friday discounts before November 27 has paid off with..
Consumers Will Pay for Better Customer Service from Preferred Brands A new Xerox report reveals that over half of consumers polled in Europe and the U.S. would pay..
Omnichannel Returns Can Grow Revenue, Enhance Customer Experience A StellaService report finds merchants are not using all the revenue generation and..
Dematic to Acquire Reddwerks Supply chain automation firm Dematic plans to acquire warehouse execution system (WES)..
Week in Review: Is Black Friday's Demise Over Exaggerated? Is this the last-ever year Black Friday, or is the end of America's biggest shopping day nothing..
CEOs... If you're going to talk the talk and tell America that your stores are going to be open..
5 Ways Retailers Can Reach Gen Z Gen Z is the nation’s first to be born into the digital era and makes up America’s..
Black Friday is a Mobile Commerce Holiday With people using their mobile devices for planning, showrooming, coupon cutting, and just..
3 Last-Minute Tips to Optimize for Black Friday and Cyber Monday By now, most retailers have finalized their e-commerce site code for the holiday shopping season..
Achieving Profitable Fulfillment: 5 Questions to Consider What is an optimal order fulfillment strategy to deploy in your organization? Since we are..
5 Reasons You Need to Follow Tim Parry on Twitter Mike O’Brien isn’t the only Multichannel Merchant editor you need to follow on Twitter, no sir...
Savvy Western Brands Win Big on Singles Day Singles Day 2015 recently came and went, and more than a few Western retailers are surely envious..
5 Tips for Ecommerce Success this Holiday Season The big holidays are just around the corner for us. It’s that time of year that those who work..
Blurring the Lines Between Retail and Ecommerce The challenge of blurring the lines between retail and ecommerce is magnified during the..
5 Reasons You Must Follow Mike O'Brien on Twitter These days our Senior Editor Mike O'Brien is plenty busy doing many things for Multichannel..
Millennials are driving a new era of demand for digital performance excellence. Eighty-one..
2015 Retail Trends Every Marketer Should Know By the end of 2015, 64% of all in-store sales will be influenced by digital. In 2014,...
Best Practices to Boost Your Customer Service Across Channels In today's retail economy, customers have high expectations. Excellent customer service starts...
Mastering Omnichannel B2B Customer Engagement Today's B2B buyers increasingly adopting digital throughout every stage of the customer journey....
Here Are The 2015 Holiday Shipping Deadlines for UPS, FedEx, and the USPS A busy holiday season is a good thing for any ecommerce business. Orders flow in and revenues...
Black Friday: Boom or Bust? A survey by JDA recently found that over 50% consumers who had an issue with home delivery of...
Top 10 Visual Commerce Trends for 2016 With billions of images shared daily, consumers now have more opportunities to share and...
There Are No Excuses for Lousy Conversions on Mobile With the holiday season rapidly approaching, consumers are constantly on the go - so that is...
Embracing the Retail Disruptions This Holiday Season This infographic highlights what retailers need to be aware of as the holiday shopping...
3 Tricks to Boost Halloween Sales Halloween is just around the corner and its not just a holiday for the candy industry, but for...
Macy's Reports Only 35% of Shoppers Will Shop Online Macy's announced findings from their holiday survey of more than 5,000 Macy's shoppers. See...
What is an optimal order fulfillment strategy to deploy in your organization? Since we are..
B2B Ecommerce Can't Completely Copy its B2C Counterparts The notion of consumerization of B2B ecommerce comes up a lot because B2B customers are..
The Federal Purchase Card: Still a Viable Procurement Method for B2B Over the past decade we have seen a shift, and those companies not carrying any government..
European Engineers Embrace Digi-Key for Online Component Sales Digi-Key, a full-service provider of electronic components, has announced an enormous spike in..
GENCO Marketplace Launches Redesigned Website GENCO Marketplace, America's largest wholesaler of retailer returns, has made major improvements..
11 Steps to a Successful B2B Email Marketing Campaign Balancing the logistics and creativity required for effective B2B email marketing is both a..
Localized Sales Help Fuel Digi-Key's 2014 European Sales Growth Digi-Key attributes this 26% sales growth to its continued global expansion of local sales..
B2B Sees Faster Online Sales Growth than B2C B2B ecommerce has grown at a faster sales pace than B2C, according to Epsilon's 2014..
Why Manufacturers Can No Longer Afford to Wait to Sell Direct to Customer Despite the selling advantages and business opportunities associated with going direct,..
How an Ecommerce Presence Helped Tacoma Screw Grow An ecommerce presence has given Tacoma Screw a dive into a bigger market than it had. It once had..
How can retailers can overcome obstacles and take advantage of large global ecommerce..
Why Communication Breakdowns Cramp Omnichannel's Style In this video taken at Shop.org 2015, StellaService Co-Founder and CEO Jordy Leiser talks..
Why Mobile Commerce Went from Slow Progression to Fast Domination Thanks to bigger screens and better user experiences, Bill Siwicki, the Vice President of..
Will Singles Day Be a Bust for U.S. Retailers? Singles Day 2015 may not be big for U.S. retailers. ChannelAdvisor executive chairman Scot..
Optimizing Your Online Returns In our new video, learn why merchandise returns have become so important for retailers in..
Why You Should Use Third-Parties to Enter Cross-Border Ecommerce U.S.-based ecommerce merchants have to figure out how to take this very small part of its..
Achieving Omnichannel Visibility in the Supply Chain Bala Ganesh, Director of Retail Marketing at UPS, talks candidly about how..
Meeting Your Customer's Expectations This Holiday Season Are you ready what your customers are expecting for holiday 2015? In this video, Ian..
Going Mobile to Capture the Impulse Buyer Today's impulse buyers are armed with smartphones. And if your ecommerce site is..
Growing your Global Presence Means Going with the Business Flow Global consumer products manufacturer Newell Rubbermaid grows its global ecommerce presence..
Why Retailers are Slow to Go Omnichannel Retailers throw out the term omnichannel like every merchant is offering their customers the..
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