• Sports Authority Begins Closing Retail Locations

    Sports Authority Begins Closing Retail Locations

    Going out of business sales have officially begun at Sports Authority retail locations. See what plans have been put in place for the sports retailer's liquidation process at its 450 U.S. locations.

  • Unified Commerce and the Customer Experience

    Unified Commerce and the Customer Experience

    The role of retail shopping is shifting, and that is why it is vital for retailers to put themselves in the position of meeting the customers’ demands. This resulting report by the e-tailing group and Multichannel Merchant takes take an in-depth look at unified commerce and how you can make it work for your brand.

  • Why Retailers Should Capitalize on Global Online Marketplaces

    Why Retailers Should Capitalize on Global Online Marketplaces

    During the last few years, more online marketplaces have been emerging globally, offering retailers even more avenues to sell products, compete and expand their footprint internationally. To remain competitive in this changing landscape, there are three key considerations that U.S. retailers should take into account to help successfully optimize their international strategy and provide a positive shopping experience for consumers.

  • Taking the

    Taking the "E" out of Ecommerce Platforms

    As omnichannel technology and customer demands grow, ecommerce platforms are evolving into "commerce platforms," and even "unified commerce platforms." So whether or not you have a brick-and-mortar presence, how do you determine your present and future platform needs?

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Amazon DC

Amazon to Open Second Fulfillment Center Outside Chicago

Amazon announced plans to open a second fulfillment center in Joliet, IL, outside Chicago,..


Sports Authority Begins Closing Retail Locations Going out of business sales have officially begun at Sports Authority retail locations. See..


Omnichannel Retailers Attempt to Save the Sale Only 7% of the Time A new report from Kibo, the e-tailing group and Multichannel Merchant shows how leading..


Address Verification a Colossal Problem for Cross-Border Merchants Cross-border merchants need more information on which fraud mitigation solutions are best..


Best Buy Keeps an Eye on Store Count as Ecommerce Growth Booms Best Buy reported flat comps but 24% growth in ecommerce during the first quarter, as..


Home Depot Blows Out Online Sales, Expands Home Delivery to All Stores Home Depot delivered a solid Q1, including a 21.5% increase in online sales and success on a..


New Guideline Seeks to Harmonize Ecommerce Fulfillment Processes A new guideline focused on omnichannel and ecommerce fulfillment processes has been released by..


Doba Acquired by Focus Technology Co. Ltd Doba, a sourcing marketplace for global trading partners and online retailers, has been acquired..


Rue La La Appoints Mark McWeeny as Chief Executive Officer Rue La La Chairman Michael Rubin announced the appointment of Mark McWeeny as Chief..


DIY Retail Brand MakersKit Launches Monthly Subscription Box DIY kit service MakersKit has launched a subscription box service, MakersKit Monthly, which..


VTEX Accelerates Expansion in US and Europe Following through on its commitment to providing global digital commerce solutions with a..

Shipping/Delivery, shipping, shipping and delivery, cargo, freight, ocean freight, ocean shipping, port strike, west coast port strike

Why Retailers Should Capitalize on Global Online Marketplaces

During the last few years, more online marketplaces have been emerging globally, offering..


Taking the "E" out of Ecommerce Platforms As omnichannel technology and customer demands grow, ecommerce platforms are evolving into..


Best Practices of a Winning Customer Experience In an era when the customer is king, retailers need to elevate their game to gain loyalty, an..


Leveraging Buying Intent Data to Turn Visitors into Customers In this MCM webinar, learn how buying intent data from shopper browsing lets you access to..


Smart Mobile Shopping Starts With User Experience Smartphone operating systems have had the capability of promoting mobile commerce through..


How to Get Team Members to Buy Into Company Culture How do you get your team members to buy into company culture? Whether you’ve been struggling..


Kohl’s Omnichannel Journey is Evolving Kohl’s has made great strides with its omnichannel strategy. In 2014, it began the journey..


How Under Armour Used Digital Experiences to Shift Business Models Consumers expect much more than a transaction – they expect an immersive experience...


Can Beaconing Make Shopping In Physical Stores Cool Again? Retailers struggle with making their in-store shopping experience as fresh and novel as the..


eBay Sellers Can Now Drop Off Items at FedEx Office Locations Looking to increase traffic on its marketplace, eBay is making it easier for members to sell..


Moosejaw Mountaineering Launches New Virtual Reality App Moosejaw Mountaineering is releasing a virtual reality app which allows consumers to experience..


Unlocking the Value from Your CRM Data

Marketers have access to a valuable asset that can positively impact the customer experience and..


How Shoppers Shop for Mother's Day Mother's Day is coming up soon and this infographic by SLI Systems takes a look at what...


The Cost of Annoying Your Customers With Email Are you annoying your customers with a ton of email and not making it a personalized experience...


How and Where Will Your Shoppers Spend on Mother's Day? With Mother's Day around the corner, this infographic takes a look at how and where shoppers...


The Impact of Poor Product Content Product content can have an impact on online sales. This infographic by Shotfarm unveils that...


The Rise of Social Media in Online Retail Social media is just a small portion of the overall shopping experience for customers, but it has...


Why Consumer Brands Need to Sell Directly to Their Consumers Online Selling direct to consumer (DTC) is a win-win for consumers and brands alike. Brands get the...


The Product Video and Mobile Explosion Product ecommerce videos saw an exciting year in 2015 with mobile stealing the show for videos....


How Merchants Can Understand Global Fraud Patterns Global fashion merchants made over $85 billion in global online sales in 2015. This is why a...


How Consumers Will Spend This Valentine's Day This Valentine's Day consumers will spend $18.9 billion, with men spending $190 on average,...


Courting Your Consumer This Valentine's Day This Valentine's Day, retailers will need to find creative ways to court their customers. In...

global ecommerce

Best Practices for Purchasing Goods from Cross-Border Ecommerce Marketplaces

The Customer Service and Trust and Safety teams at, China's largest B2B marketplace,..


4 Ways B2B Marketers Can Successfully Drive Customer Experience Business customer expectations have been elevated. It’s about a customer experience..


What’s In-Store for B2B Marketing in 2016 As another year wraps up, it’s time once again to turn our gaze towards the New Year…..


Achieving Profitable Fulfillment: 5 Questions to Consider What is an optimal order fulfillment strategy to deploy in your organization? Since we are..


B2B Ecommerce Can't Completely Copy its B2C Counterparts The notion of consumerization of B2B ecommerce comes up a lot because B2B customers are..


The Federal Purchase Card: Still a Viable Procurement Method for B2B Over the past decade we have seen a shift, and those companies not carrying any government..


European Engineers Embrace Digi-Key for Online Component Sales Digi-Key, a full-service provider of electronic components, has announced an enormous spike in..


GENCO Marketplace Launches Redesigned Website GENCO Marketplace, America's largest wholesaler of retailer returns, has made major improvements..


11 Steps to a Successful B2B Email Marketing Campaign Balancing the logistics and creativity required for effective B2B email marketing is both a..


Localized Sales Help Fuel Digi-Key's 2014 European Sales Growth Digi-Key attributes this 26% sales growth to its continued global expansion of local sales..


Multi-Device Shopping is Huge in These Countries and Regions

Multi-device shopping may be a newer concept in the U.S., but what about other countries,..


Why LensCrafters Creates a Single View of its Customer Omnichannel is a big initiative for retailers, and creating a single view of its customer has..


Retailers Need to See Omnichannel as a Singular Effort If retailers are looking at omnichannel as a singular effort, then they are in a good place,..


Tmall vs. What's the Difference? Tmall or That is the question, Whether it is nobler to sell cross-border to consumers..


Birchbox Talks Excellence in Product Packaging Birchbox' Pooja Agarwal talks with Multichannel Merchant about how the company excels at..


Do International Payment Offerings Make You a Global Merchant? Less than half (41.9%) of merchants who took the MCM Outlook 2016 survey said their ecommerce..


Vermont Country Store On Creating Agents as "Shopkeepers" What does it mean to have CSRs act not just as problem-solvers but as "shopkeepers"of your..


Why India is Becoming an App-First Economy With its economy soaring and marketplaces showing big signs of success, it's clear..


Free Returns Offered by More Merchants Than Ever What were some of the major themes in handling holiday 2015 returns?..


Scot Wingo: Technology Drove Mobile Commerce Growth You can thank the iPhone and its bigger screens, in part, for the growth of mobile commerce in..

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