DHL eCommerce Key capabilities: Domestic and international shipping; fulfillment; returns management; e-facilitation; WMS (Manhattan); OMS (IBM); end-to-end supply chain; multi-site order fulfillment; omnichannel fulfillment centers
Average annual order volume for typical client: 500,000
Number of active clients: 1,600
B2C vs. B2B revenue: 95%/5%
Facility locations: Columbus, OH; Riverside, CA; Mexico City; Hong Kong; Australia; New Jersey coming in 2017