Fosdick Fulfillment Corp. Key capabilities: Direct-to-consumer fulfillment; multiple shopping cart integrations; inbound inventory management; PCI-DSS compliance; systems integration; warehousing; kitting; pick-pack; packing slip and label printing; payment/merchant account processing; returns processing (refurbishing, restocking); customer service (inbound/outbound phone/email support, online customer status, tracers, claims, call tags, chargeback investigation and settlement, full contact activity reporting); online report portal including dashboard and KPIs
Average annual order volume for typical client: 200,000-400,000
Number of active clients: 126
B2C vs. B2B revenue: 65%/35%
Facility locations: Wallingford, CT; Berlin, CT; Meriden, CT; Reno, NV (2); Toronto, ON