PFSweb

  • Top Merchandise Category 1: Consumer Packaged Goods – 11%
  • Top Merchandise Category 2: Fashion and Apparel – 24%
  • Top Merchandise Category 3: Health and beauty – 16%
  • Website: www.pfsweb.com
  • Contact: Barry Thistlethwaite, Client Solutions Manager

PFSweb Key capabilities: Order fulfillment (pick/pack/ship); returns management and reverse logistics; transportation and freight management; lot management; hazmat/ORM-D; value-added services (custom gift messaging, branded packaging, certified gift wrapping, engraving, steaming and tagging, personalization, monogramming, kitting, garment on hanger, custom collateral and digital printing); inventory management; real-time reporting; order management and processing; payment/fraud management; multi-lingual customer care (phone, email, live chat)

Average annual order volume for typical client: 400,000

Number of active clients: 160

B2C vs. B2B revenue: 85%/15%

Facility locations: Memphis, TN; Southaven, Mississippi (4); Toronto, ON (2); Liege, Belgium (2)