Reducing friction, which can lead to customer risk, cost time, aggravation, complaints, and negative word of mouth, is imperative for brands today. Find out how to reduce any potential operations friction.
Even though Amazon.com announced the beta launch of AmazonSupply, a store for business and industry folks, it doesn’t mean the end for distributors and wholesalers. Here are 12 ways you can successfully compete against the online juggernaut.
The U.S. Senate passed S. 1789 by a 62-37 vote yesterday, but the USPS said the bill, which is supposed to enable the U.S. Postal Service to return to financial viability, does nothing to help the agency.
National Association of Letter Carriers president Fredric V. Rolando said that 5-day mail delivery would
There is no substitute for thorough testing before you implement your new order management system. Here are the key testing principles to ensure you
The chief human resources officer and executive vice president of the U.S. Postal Service says a new health-care plan for postal workers can eliminate the federal egancy’s annual $5.5 billion prefunding of retiree health benefits. Find out how this can happen.
In light of the U.S. Postal Service
Don Landis, vice president of postal affairs for catalog printer Arandell Corp., has seen it all in the mailing industry. At least until now. With the U.S. Postal Service filing a change in service standards to combat an oversized network and alter how First-Class Mail is delivered, Landis foresees a potentially chaotic future for the USPS
Ben Franklin has had enough. Today in Multichannel Merchant he speaks for the first time about the current situation facing the financially U.S. Postal Service and tells Congress to do the right thing now in the best interests of our country
UPS released its rate increases for 2012, including a net increase of 4.9% for UPS Ground packages and a net increase of 4.9% on all UPS Air services and U.S.-origin international shipments