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Shipping/Delivery ARCHIVE

Is Your Customer Service and Fulfillment Working For or Against You?  Mar 10, 2015 4:34 PM By Curt Barry

You may have a great website and great marketing, but never forget that contact center and fulfillment personnel deliver on the sale and your brand promise.

Sephora Takes On Amazon with Two-Day Shipping Program  Mar 09, 2015 11:31 AM By Mike O'Brien

Beauty retailer Sephora is upping its ecommerce fulfillment game, offering customers unlimited free two-day shipping for $10 per year, a la Amazon Prime.

O+F Advisor Distribution Center Roundup, March 4, 2015  Mar 04, 2015 4:20 PM By Mike O'Brien

A listing of some recently announced direct-to-customer distribution center expansions, additions and closures.

What’s the Real Cost of a Fulfillment Error to Your Business?  Mar 04, 2015 3:23 PM By Curt Barry

What’s the actual cost of a fulfillment error to your business? Could it be a lost customer? Increase your focus on improving the error reduction process.

Free Shipping and Flexibility are Key Global Ecommerce Drivers  Mar 04, 2015 2:27 PM By Mike O'Brien

Convenience, flexible delivery and payment options continue influence online consumers worldwide, says a new study conducted by comScore on behalf of UPS.

Selecting Technology That Best Fits Your Direct-to-Consumer Business  Feb 26, 2015 2:40 PM By Curt Barry

When looking at replacing your OMS or WMS, there are a wide variety of choices and options. Here are some key factors to consider in your decision process.

When Does Same-Day Delivery Make Sense?  Feb 25, 2015 2:33 PM By Mike O'Brien

Douglas Smith, VP of DTC operations for Sheplers, talks with Multichannel Merchant Senior Editor Mike O’Brien about the pros and cons of same-day delivery.

Waffle House Will Deliver Your Package Scattered, Smothered and Covered  Feb 25, 2015 6:58 AM By Tim Parry

Be still my clogging arteries. Waffle House has entered the package delivery game. Kinda. Waffle House signed on to be the first official Roadie Roadhouse… Here’s why your package might be delivered with a side of grits.

Dimensional Weight Pricing Is Here and Businesses are Seeing Red  Feb 24, 2015 11:50 AM By Amine Khechfe

Business owners are seeing the cost impact of new dimensional weight pricing from FedEx and UPS and exploring their options.

Ace Hardware Rolls Out Same-Day Delivery Test  Feb 23, 2015 5:25 PM By Mike O'Brien

Ace Hardware has begun a same-day delivery pilot via its own associates at 33 stores in Florida, Illinois, Colorado, Maryland, Texas and Arizona.






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