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Shipping/Delivery ARCHIVE

Operations Summit, Growing Global Deliver Relevant, Actionable Content  Apr 12, 2016 9:14 AM By Mike O'Brien

Everything you could possibly want to know about operations fundamentals, global ecommerce, shipping and distribution strategies, omnichannel and contact center/customer care – and then some – is being covered at 50+ information-packed workshops, keynotes and breakout sessions during Operations Summit and Growing Global 2016, April 12-14 in Cincinnati.

Meeting Direct-to-Customer Order Fulfillment Demands  Apr 07, 2016 5:10 PM By Adam Kline

The consumer appetite for next-day and same-day order fulfillment can stretch DCs to their limits. Find out how order streaming lets DCs adapt their processes, maximizing legacy equipment and letting them become more responsive to direct-to-customer order fulfillment demands.

QVC Says Customers Prefer Free Shipping Over Same-Day Delivery  Apr 05, 2016 10:42 AM By Mike O'Brien

Reinforcing the view that it’s better to know what your audience wants than to jump on the same-day, next-day delivery bandwagon, an executive with QVC told attendees of Home Delivery World said offering customer choice – especially free shipping – and knowing their preferences is the most important thing.

Amazon Reportedly Plans Web Version of Prime Now  Apr 04, 2016 3:08 PM By Mike O'Brien

Next month Amazon plans to offer Prime Now via its website, significantly increase the reach of the service which until now was limited to access via its mobile app.

Operations Summit Will Help With Your Systems, Fulfillment Strategies  Apr 04, 2016 2:33 PM By Curt Barry

I go to lots of conferences, but for me the Operations Summit is the most helpful to our clients and our consulting practice because it’s dedicated exclusively to improving direct-to-customer and omnichannel operations, presenting a broad range of operations experiences and solutions. It’s not too late to join us, April 12-14 at the Duke Energy Center in Cincinnati.

American Apparel Goes Same-Day Delivery with Postmates  Mar 22, 2016 12:02 PM By Mike O'Brien

American Apparel has begun offering one-hour delivery through a partnership with Postmates, leveraging RFID technology to provide real-time inventory availability via the Postmates Order app. The program is in place at 79 stores in 31 U.S. markets, making 50 “on-demand basics” items like hoodies, t-shirts and socks available to consumers who desire the items right now.

FedEx Says Amazon Business Not a Concern  Mar 18, 2016 9:28 AM By Mike O'Brien

FedEx told analysts on a third quarter call that Amazon was simply addressing capacity issues with its own assets a la other major retailers, so they weren’t worried about the business. For the quarter, FedEx’s net income fell 19% to $507 million, while Ground revenue was up 30% to $4.41 billion. However higher costs due in part to network expansion and peak season demand caused the segment’s operating income to drop from $559 million to $557 million.

Ask the Right Questions About Your Retail Freight Management Strategy  Mar 16, 2016 11:11 AM By Maria Haggerty

The thought process behind a retail freight management strategy has a direct impact on a brand’s customer experience. While customers may not see this firsthand, the intricacies involved in designing a box and its shipping procedures are many. For brands looking to improve their freight management practices and excite customers, here are two crucial questions to start with, and what you need to consider.

Amazon As Expected Moves Into Air Freight Leasing, Investment  Mar 10, 2016 3:07 PM By Mike O'Brien

Surprising no one, Amazon ended months of speculation by announcing it was leasing 20 Boeing 767 cargo jets from Air Transport Services Group Inc., while at the same time taking a 20% stake in the Wilmington, OH-based company. See what others are saying about this move.

10 Ways A 3PL Can Help Multichannel Companies Operate Profitably  Mar 08, 2016 3:06 PM By Curt Barry

Third-party logistics companies or 3PL providers can help ecommerce and direct-to-customer merchants expand internal fulfillment operations without large outlays. In the past five years some large companies have entered the market with extremely competitive services and costs.To help in the decision process, here are 10 ways that 3PLs have helped companies do just that.






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