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Shipping/DeliveryFeb 05, 2015 3:06 PM By Murtaza “Zeke” Hamdani
Returns processing is an extremely important part of the customer experience and the overall omnichannel shopping journey, yet it is often glossed over.
Shipping/DeliveryFeb 03, 2015 1:04 PM By Mike O'Brien
UPS CEO David Abney said the company will add peak season surcharges on residential deliveries to recoup network investments and improve operating results.
Shipping/DeliveryFeb 03, 2015 11:28 AM By Mike O'Brien
Megan J. Brennan officially becomes the 74th Postmaster General and CEO of the U.S. Postal Service on Feb. 1, succeeding Patrick R. Donahoe.
Shipping/DeliveryFeb 02, 2015 4:26 PM By Mike O'Brien
Effective Feb. 2, UPS raised its fuel surcharge rates for ground and air services, as did rival FedEx.
Shipping/DeliveryJan 30, 2015 1:37 PM By Mike O'Brien
Jet.com, a disruptive startup based in Montclair, NJ, is going after Amazon by taking a new approach that allows sellers to undercut the ecommerce giant on price by using a system that finds and exploits cost efficiencies in the ecommerce fulfillment process.
Shipping/DeliveryJan 28, 2015 2:07 PM By Mike O'Brien
By lifting a restriction that required all items in an order to come from the same seller to qualify for free shipping, Amazon has more than tripled the number of items that qualify for the benefit.
Shipping/DeliveryJan 27, 2015 1:18 PM By MCM Staff
Parcel Shipping prices are going to rise in 2015, according to reports this month about UPS and the United States Postal Service. Here’s more about rising shipping costs from Multichannel Merchant Senior Editor Mike O’Brien.
Shipping/DeliveryJan 27, 2015 1:08 PM By Mike O'Brien
As it continues to battle UPS, FedEx and DHL for a larger slice of the ecommerce shipping pie, the USPS has asked the PRC to keep its competitive Priority Mail rates unchanged for domestic delivery while raising Parcel Select – the primary last-mile option of the major carriers – by 8%.
Shipping/DeliveryJan 27, 2015 10:56 AM By Mike O'Brien
While not packing the wallop that forecasters had been predicting, winter storm Juno nonetheless was bad enough to put a serious crimp in the shipping operations of major carriers in the Northeast.
Shipping/DeliveryJan 27, 2015 10:34 AM By Mike O'Brien
As it lowered guidance on its earnings for Q4 and fiscal 2015, UPS also talked about possible adjustments to its peak season pricing later this year.
Posted 18 hours ago
by Jim Davidson
Posted 2 days ago