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Shipping/DeliveryJun 11, 2013 3:50 PM By Daniela Forte
How important is shipping to the overall customer experience? According to a recent Exolevel Seamless Retail Study it is very important. Eighty-one percent of respondents said it is important for the retailer to enable them to pick up or arrange for delivery of their purchase.
Shipping/DeliveryJun 11, 2013 10:33 AM By Curt Barry
More and more companies are looking into using Third Party Fulfillment (3PF) as an option to avoid increases in staff, warehouse size, and technology investments. But for some considering outsourcing, the basic hang-up is giving up control of contact center and fulfillment operations.
Shipping/DeliveryJun 05, 2013 10:16 AM By Erin Lynch
Amazon launched it’s latest marketplace in India this week, making it the 10th marketplace for the ecommerce goliath. In this infographic from Amazon, you will get a glimpse into the countries it serves, how many fulfillment centers it has worldwide, and it’s third-party seller growth.
Shipping/DeliveryJun 04, 2013 12:22 PM By Erin Lynch
When it came to standing out and in front of their competitors over the 2012 Cyber Monday holiday, a new Innotrac report has found that retailer’s main focus was free shipping.
Shipping/DeliveryJun 03, 2013 4:58 PM By Daniela Forte
Are you setting shipping and delivery expectations to make the ecommerce experience less tricky for your customers. Some customers want their products quickly while others prefer a cheaper shipping option even if it takes longer, according to a blog post by Fifth Gear.
Shipping/DeliveryJun 03, 2013 2:46 PM By Erin Lynch
A new study has found that two in five Americans say they will be less likely to buy clothes made in Bangladesh since 1,100 factory workers were killed in a building collapse there last month.
Shipping/DeliveryMay 31, 2013 10:48 AM By Erin Lynch
When it comes to getting into the realm of same-day shipping it’s not about building a warehouse in every state or waiting to see what Amazon does. According to Shutl CEO and founder Tom Allason, it’s all about focusing on your brick-and-mortar store.
Shipping/DeliveryMay 28, 2013 4:34 PM By Tim Parry
Same-day fulfillment continues to capture the attention of retailers, whether direct delivery to the customer or in-store pickup. Unlike a few months ago, retailers now have more same-day options to evaluate and test, including both in-house and outsourced approaches.
Shipping/DeliveryMay 28, 2013 3:49 PM By Daniela Forte
For direct-to-customer food merchants, the cost to ship merchandise can be rather steep. And when you add in factors such as package weight and spoilage risks, customer incentives such as free shipping is nearly impossible.
Shipping/DeliveryMay 20, 2013 6:50 PM By Daniela Forte
Are you charging your customers too much for shipping or not enough or is free shipping right for you? These are the questions being asked by merchants, according to an article on Forbes.com.
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