Shipping/Delivery ARCHIVE

Sex and the City  Nov 01, 2003 10:30 PM By Rama Ramaswami

FREEBIES LIKE RUBIK’S CUBES, T-shirts, mugs, and Godiva chocolates adorned the tables. At least ten different desserts beckoned. People ate as they milled

HOW LOW CAN YOU GO?  Nov 01, 2003 10:30 PM By Bennett Voyles

Since the end of the boom, the U.S. economy has often seemed stuck in a kind of limbo not quite sick, yet not quite well either. It’s a condition that

Operations and Management: Seven Tips for Better Picking and Packing  Nov 01, 2003 10:30 PM By Mark Del Franco

According to a catalog operations maxim, when it comes to picking and packing orders, the best-handled product is the least-handled product. Simply put,

Opinion and Response  Nov 01, 2003 10:30 PM By MCM staff

EXCLUSIVE RESEARCH REPORT Survey Says: Better Than Expected All this talk about how catalogers had slashed circulation may be just that: talk. Among the

Operations and Management: Small Catalogers, Big-Time Speed  Oct 01, 2003 9:30 PM By Mark Del Franco

Catalogers that receive tens or hundreds of thousands of orders a day, such as Lands’ End and L.L. Bean, have long had a dedicated Internet connection

Battling Today’s Economic Doldrums  Oct 01, 2003 9:30 PM By Douglas Bley

POLITICAL AND ECONOMIC conditions seem bleak. Unemployment levels are near all-time highs. Small-parcel delivery costs are rising faster than anyone’s

Project Post-mortem  Oct 01, 2003 9:30 PM By JUDSON A. PUTERBAUGH

Here’s an all-too-familiar scenario: A project team spends six months of late nights and cold pizza working to go live with a new system. Then the go

Bricks Aid Clicks  Oct 01, 2003 9:30 PM By MCM staff

IN THE DAYS when the Web grocery business produced spectacular flops like Webvan, the South African grocery Pick ‘n Pay began developing its business

Shoppers Fear Online Fraud  Oct 01, 2003 9:30 PM By Rama Ramaswami

The rise in cyber crime hasn’t gone unnoticed by online shoppers. A recent study by Forrester Research Inc. found that consumer confidence in online credit

Tell Them What’s Wrong  Oct 01, 2003 9:30 PM By Liz Kislik

YOU CAN’T EXPECT ANY WORKER to change an unsuccessful behavior unless you tell him what he’s doing wrong and how to fix it. But most people avoid giving






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