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Shipping/Delivery ARCHIVE

Cultivating Happier Returns  Aug 15, 2004 9:30 PM By Margery Weinstein

For catalogers, returns are a fact of life. According to Richmond, VA-based operations consultancy F. Curtis Barry & Co., typical return rates range from

Alloy Reassigns CFO For Possible Spin-off  Aug 06, 2004 6:55 PM By MCM staff

With an eye on spinning off its catalog business from its marketing and promotions division, New York-based Alloy on Aug. 5 named chief operating officer Jim Johnson chief financial officer.

opinion & response  Aug 01, 2004 9:30 PM By MCM staff

Getting All Political on Us While I generally appreciate and certainly learn much from my subscription to Catalog Age, I wanted to bring to your attention

A Matter of Tone  Jul 01, 2004 9:30 PM By Barbara Arnn

Complaints of color discrimination may constitute an emerging trend in workplace discrimination claims. An article in the May 2004 issue of the Mailing

opinion & response  Jul 01, 2004 9:30 PM By MCM staff

Praise to Pass Along I enjoy reading every issue of my Catalog Age cover to cover. With each issue, I find myself ripping out articles to pass on to co-workers,

Take It Away  Jul 01, 2004 9:30 PM By Barbara Arnn

Multichannel shoppers are an evolving breed, changing right along with the technology on which they must rely, and frequently presenting behavioral surprises

Museum Piece  Jul 01, 2004 9:30 PM By MCM staff

POPPING THE BUBBLE WRAP that came with your birthday gift? Stop! You may be destroying a collectible. Sealed Air Corporation’s Bubble Wrap cushioning

DC CONFIDENTIAL  Jul 01, 2004 9:30 PM By JIM ISAACS

In the spring of 2003, after enjoying five years of double-digit growth, Benchmark Brands Inc., a Norcross, GA-based multichannel retailer of foot-care

Damage Control  Jul 01, 2004 9:30 PM By Peter A. Buxbaum

Companies that ship products directly to consumers have a problem that conventional retailers don’t necessarily have to consider: Their goods must withstand

Survey: Website Function, Design Need Work  Jun 23, 2004 10:58 PM By MCM staff

Online marketers still have room for improvement when it comes to satisfying customers. According to the most recent Catalog Online Co-op Survey from Peterborough, NH-based list and marketing services firm Millard Group, only 55% of respondents said they






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