Shipping/Delivery ARCHIVE Sees Boost in Sales with New Shipping System  Jan 30, 2013 10:41 AM By Erin Lynch

By revamping shipping options for his customers and technology within the checkout process, CEO and founder of, Mike Schwarz, said the t-shirt company saw a jump in sales and conversion rates, including a 31% growth in revenue.

How to Make Your Packaging Products Reorder-friendly  Jan 30, 2013 9:28 AM By MCM staff

In marketing, emphasis is often placed on the initial efforts to get a customer interested in a product or service. This is a natural part of the sales cycle, of course, but it tends to overshadow the very important aspect of repeat business and the contribution it makes to overall success. Here’s why giving your customers the tools to easily return and purchase additional units of what your business offers is actually just as important as the advertising that brought them to you in the first place.

Join us for the 2013 Operations Summit Conference  Jan 16, 2013 12:22 PM By MCM staff

Direct-to-customer merchandise sales are skyrocketing. Whether you sell to consumers or businesses, your direct-to-customer sales will be a crucial part of future growth and strategy. Which is why we are inviting you to attend the only conference exclusively about ecommerce and catalog operations & fulfillment: the 2013 Operations Summit.

Donahoe: Congressional Inaction Heightens Postal Service Financial Crisis  Jan 03, 2013 10:32 PM By MCM staff

“We encourage the new 113th Congress to make postal reform an urgent priority, and to work steadily toward the quick passage of reform legislation,” said Postmaster General Patrick Donahoe. “We will continue to work with leaders of our House and Senate oversight committees and all members of Congress to help make this happen.”

Safeguarding From Erroneous Shipping Charges  Jan 03, 2013 12:56 AM By Rob Martinez

Merchandise shippers are wise to take measures to safeguard against erroneous charges buried within parcel invoices. There are dozens of

USPS & 1-800-Flowers Play Same-Day Santa in San Fran  Dec 21, 2012 1:04 AM By Erin Lynch

Just in time for Christmas, the U.S. Postal Service is teaming up with 1-800-Flowers in San Francisco to offer same-day delivery services. The test fulfillment option should run for about a year in the city, but the postal service is confident it could bring the fast shipping option to other metro areas.

Same-day Delivery Transforms Retail  Dec 18, 2012 11:18 PM By Erin Lynch

While various shipping options such as same-day delivery and in-store pickup are becoming common place for many retailers, the concepts are beginning to change the way consumers shop. Here are a few tips from on how to master your fulfillment options to best meet your customers needs.

Old Navy Stands Out with Mobile Shopping  Nov 27, 2012 12:16 AM By Erin Lynch

This was the easiest shopping experience I have ever had on a mobile device. It took all of about five minutes from the moment I clicked on the email promotion to getting an order confirmation in my inbox. The only downside was attempting to type in my credit card information in the small fields.

USPS Package Business Shining Light Amid Record Loss  Nov 16, 2012 3:31 PM By Jim Tierney

Although the U.S. Postal Service incurred its worst net loss ever — nearly $16 billion for fiscal year 2012 — there was at least one shining light: its shipping and package business. Find out how the USPS has grown this segment.

Why Kitting Can Help Cut Order Fulfillment Costs  Nov 13, 2012 10:43 PM By Stephen Bulger

Any time merchants can cut costs, they

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