Shipping/Delivery ARCHIVE

Operations and Management: Trimming Some Off the Back End  Jan 01, 2002 10:30 PM By MCM staff

Between renting and paying the utilities for the distribution center, employing and training customer service and fulfillment staff, maintaining the machinery,

One for the Money  Jan 01, 2002 10:30 PM By Ron Hounsell

The traditional software selection cycle has typically been a multi-step task. By definition, the more complex the function that the software is to support,

Storehouse: Crme de la CRM  Jan 01, 2002 10:30 PM By Jeff Morris

One of the key elements of CRM (pronounced ) is knowledge about each customer as an individual: to know what his history is, what his value to you is,

Storehouse: Bottomed Out  Jan 01, 2002 10:30 PM By Roger Cunningham

If good sales cover a world of evils, then perhaps falling sales reveal myriad opportunities for today’s retailer. Or so we tell our clients who perceive

opinion & response  Jan 01, 2002 10:30 PM By MCM staff

Take a Stab at This Use of Catalogs You never know what will come up when you type mail order catalogs into an Internet search engine. A recent search

Amazon Emphasizing Catalogs, Inserts Instead of TV Ads for Holiday  Dec 04, 2001 10:30 PM By MCM staff

Seattle–Online behemoth Amazon.com has announced it has retired its traditional holiday television advertising campaign this year. The company will no

Up Front  Dec 01, 2001 10:30 PM By Jeff Kline

I have managed many catalog fulfillment centers and toured many other facilities in my 25 years of experience. If you want to evaluate an operation quickly,

Sense and Sensibility  Dec 01, 2001 10:30 PM By MCM staff

A lift operation enhanced by an obstruction sensing system is a new offering by McConnellsburg, PA-based JLG Industries, Inc. The self-propelled vertical

Rabbit, Run  Dec 01, 2001 10:30 PM By MCM staff

The promise of Web access to any information is in theory a great idea, but there have been many obstacles which have made it very difficult to get immediate

Once Upon a Time  Dec 01, 2001 10:30 PM By Ernie Schell

This column, my last on systems for Operations & Fulfillment, is about transitions. In the months to come, I’ll be writing on applications, but I want






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