Poor service is the inevitable result if you fail to take the time to manage the third-party fulfillment (3PF) selection process properly.
Reviewed Jan. 5, 3 p.m., Explorer 5.0 (www.chefwear.com) Chefwear believes that even laypeople have the right to don puffy white hats in the kitchen.
You may not be running a five-star restaurant, but you’re no less subject to customer service imperatives than the toniest of matre d’s. In today’s competitive
“What three retail trends do you foresee for 2001?” I don’t have a crystal ball, but my guess is that the economy is going to be soft this year. As for
Reviewed Jan. 3, 2 p.m., Explorer 5.0 (www.chefdirect.com) Chef Direct promises Wholesale prices direct to you! but the site needs to deliver a little
You were an analyst at Goldman Sachs. What prompted you to become an e-tailer? I had always wanted to run a business, and as an analyst, I felt like I
Alarming statistics abound on the prevalence of security breaches. A survey released in 2000 by the Computer Security Institute (CSI) and the FBI reveals
Your reps may not be like Phileas Fogg, but they can still explore new customer service territory with maps that guide them through every step of the
Move over, Jurassic Park. Brick-and-mortar retailers have not only survived the mass extinction of dot-coms but evolved into a new, hybrid species of
“How do you measure warehouse productivity?” The ultimate measurements I would use for a distribution center would be units – cartons or pieces, for instance