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Shipping/Delivery ARCHIVE

The USPS Rate Case: Insider Tips to Control Shipping Costs  Jun 02, 2005 12:31 AM By Rama Ramaswami

Parcel shippers often quip that a postal rate increase every year is as inevitable as death and taxes. But unlike death, which has no gradations, a rate hike can range from minor to exorbitant. As rate increases go, the U.S. Postal Service’s flat 5.4% increase, proposed in the 2006 rate case the USPS filed on April 8, appears to be moderate enough for most shippers to handle.

PCI Pain  Jun 01, 2005 9:30 PM By Mark Del Franco

To protect against identity theft and security breaches, Visa and MasterCard have joined forces to enact stringent credit-card security requirements The

UPS to Buy Overnite  May 19, 2005 4:04 AM By John Fischer

United Parcel Service is buying Richmond, VA-based Overnite Corp for $1.25 billion. The acquisition will enable UPS to expand its ground freight services in North America

Negotiating a better parcel carrier contract  May 01, 2005 9:30 PM By Sherry Chiger

Now that postal rates are likely to be going up next year (see cover story), it’s more important than ever to negotiate or renegotiatiate your parcel-carrier

Annual Sales Up 12% Victoria’s Secret Direct  Apr 12, 2005 5:21 PM By MCM staff

The direct-to-consumer unit for women

Now You See It  Apr 01, 2005 10:30 PM By MCM staff

IF YOU LOOK HARD ENOUGH, you just may catch a glimpse of the next big thing in technology. computing, as it is widely called, is a market that’s slated

PAYMENT [ processing ] IN FULL  Apr 01, 2005 10:30 PM By MCM staff

Online jewelry merchant Ice.com’s wares include $1,300 diamond pendants, $3,000 engagement rings, and $4,000 pearl necklaces. Not surprisingly the company

Care Package  Apr 01, 2005 10:30 PM By Bennett Voyles

Unless you ship jewelry or pharmaceuticals, package security probably doesn’t rank too high on your list of worries. Maybe once in a while a packer gets

Designing Merchant  Apr 01, 2005 10:30 PM By MCM staff

You may have noticed that lately we’ve been paying more attention than ever to customer service which companies do it well, why it’s so important, and

Proactive Service  Apr 01, 2005 10:30 PM By Rama Ramaswami

GONE ARE THE DAYS when running call centers as they were known back then was mostly a matter of policing order entries and making sure agents met productivity






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