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Shipping/Delivery ARCHIVE

Apropos Ascending  Feb 01, 2002 10:30 PM By Ernie Schell

Multichannel marketing is hot these days, but few systems vendors make the required commitment to enable retail, Internet, and catalog sales equally.

The Value of Terror  Feb 01, 2002 10:30 PM By MCM staff

We know that some people try to make money out of everything. Given half a chance, they would sell their own families down the river if they thought they

opinion & response  Feb 01, 2002 10:30 PM By MCM staff

It’s the Savings, Stupid Whoever took the potshot at the Sierra Trading Post catalog in the January Backword (Sell Me, Don’t Save Me) was clever but uninformed.

Peaceable Kingdom  Jan 01, 2002 10:30 PM By Jeff Siegel

Rick Peterson is a quiet, soft-spoken man who seems to put plenty of thought into his answers. So ask him what it was like to move from a non-union to

Operations and Management: Trimming Some Off the Back End  Jan 01, 2002 10:30 PM By MCM staff

Between renting and paying the utilities for the distribution center, employing and training customer service and fulfillment staff, maintaining the machinery,

One for the Money  Jan 01, 2002 10:30 PM By Ron Hounsell

The traditional software selection cycle has typically been a multi-step task. By definition, the more complex the function that the software is to support,

Storehouse: Crme de la CRM  Jan 01, 2002 10:30 PM By Jeff Morris

One of the key elements of CRM (pronounced ) is knowledge about each customer as an individual: to know what his history is, what his value to you is,

Storehouse: Bottomed Out  Jan 01, 2002 10:30 PM By Roger Cunningham

If good sales cover a world of evils, then perhaps falling sales reveal myriad opportunities for today’s retailer. Or so we tell our clients who perceive

opinion & response  Jan 01, 2002 10:30 PM By MCM staff

Take a Stab at This Use of Catalogs You never know what will come up when you type mail order catalogs into an Internet search engine. A recent search

Material Handling Benchmarks  Jan 01, 2002 10:30 PM By Rama Ramaswami

Our second annual survey of material handling practices, conducted after the Sept. 11 tragedy, shows mixed results. The bad news is that for the most






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