August 10, 2015

The App Revolution for In-Store Retail

Technology has come a long way especially in retail. It has not only evolved, but it has assisted in-store sales.  This infographic by StoreTraffic, highlights how technology can be useful online and in physical retail stores.


In Infographics


May 20, 2015

The Limited Introduces Reserve Online, Ready In-Store

The Limited has launched Reserve Online, Ready In-Store, a program that allows customers to shop and place preferred items on hold for purchase and pick-up at their local store. Reserve Online, Ready In-Store is available at The Limited’s …


In Customer Service, Fulfillment


April 20, 2015

Have You Considered Mobile Research In-Store?

Something’s amiss, but you can’t quite put your finger on it. Your in-store numbers aren’t hitting the mark and worse, they’ve become very unpredictable. It’s almost as if something else is determining what shoppers are …


In Blog, Marketing


April 10, 2015

3 Common In-Store Shopping Myths

While many may think that ecommerce is ruling retail, that simply is not the case.  Brick-and-mortar is alive and well, in fact 94% of retail sales in 2014 were made in-store in the U.S. totalling $4.4 trillion.  This infographic by inreality shows …


In Infographics

Ace Hardware, omnichannel, omnichannel retail, omnichannel fulfillment, same-day delivery, in-store pickup, buy online pickup in store, BOPIS, retail, ecommerce

March 31, 2015

Ace Hardware Expands In-Store Pickup Nationwide

In another indication of the growing trend toward omnichannel retail fulfillment to meet rising consumer expectations, Ace Hardware today announced the national expansion of its in-store pickup program at participating stores.

The program was first piloted in the summer of 2013 …


In Fulfillment, Inventory


February 23, 2015

Walmart to Raise In-Store Pay

Walmart announced it would make comprehensive changes to its hiring, training, compensation and scheduling programs, according to this infographic by Walmart.  In-store employees will have the opportunities to get pay raises based on performance.


In Infographics, Omnichannel


December 30, 2014

How Convenient is Buy Online, Pickup In Store?

Buy online, pickup in store is supposed to be a major differentiator for omnichannel retailers. But is buy online, pickup in store really that convenient?

According to a study by StellaService, buying online is a piece of cake. But it …


In Blog, Must Reads

Target, Target Canada, ecommerce, store closings, Canadian retail market, Zellers

November 18, 2014

Bullseye: Target Adds Mobile In-Store Features

A week after Walmart announced enhancements to its mobile app to make holiday shopping easier for its in-store customers, Target announced that several new in-store navigation features are now live in its mobile app.

The features include new interactive maps …


In Ecommerce, Holiday 2014


September 15, 2014

Whole Foods Market Partners with Instacart for In-store Pickup

Whole Foods Market (and one-hour grocery delivery service Instacart announced a new partnership that enables customers to have Whole Foods Market products delivered in as little as one hour. Customers will soon also have the convenient option to place orders …


In News, Operations & Fulfillment

Sears, Sears Holdings, Kmart,, in-store pickup, omnichannel, omnichannel fulfillment, omnichannel strategy, retail, online retail, ecommerce

July 10, 2014

Sears and Kmart Expand In-store Pickup Across Brands

In a move to consolidate its omnichannel offerings, Sears and Kmart will let customers pick up online orders at either store, regardless of which brand’s website is used, the Wall Street Journal reported.

Parent company Sears Holdings Corp. announced the …


In Ecommerce, Fulfillment

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