the-limited-300

May 20, 2015




The Limited Introduces Reserve Online, Ready In-Store

The Limited has launched Reserve Online, Ready In-Store, a program that allows customers to shop TheLimited.com and place preferred items on hold for purchase and pick-up at their local store. Reserve Online, Ready In-Store is available at The Limited’s …

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In Customer Service, Fulfillment

mobile-commerce-mobile-apps-300

April 20, 2015




Have You Considered Mobile Research In-Store?

Something’s amiss, but you can’t quite put your finger on it. Your in-store numbers aren’t hitting the mark and worse, they’ve become very unpredictable. It’s almost as if something else is determining what shoppers are …

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In Blog, Marketing

IR_3-Common-Retail-Myths-Debunked_Infographic

April 10, 2015




3 Common In-Store Shopping Myths

While many may think that ecommerce is ruling retail, that simply is not the case.  Brick-and-mortar is alive and well, in fact 94% of retail sales in 2014 were made in-store in the U.S. totalling $4.4 trillion.  This infographic by inreality shows …

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In Infographics

Ace Hardware, omnichannel, omnichannel retail, omnichannel fulfillment, same-day delivery, in-store pickup, buy online pickup in store, BOPIS, retail, ecommerce

March 31, 2015




Ace Hardware Expands In-Store Pickup Nationwide

In another indication of the growing trend toward omnichannel retail fulfillment to meet rising consumer expectations, Ace Hardware today announced the national expansion of its in-store pickup program at participating stores.

The program was first piloted in the summer of 2013 …

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In Fulfillment, Inventory

Walmart, Wal-Mart Stores Inc., Wal-Mart Stores, ecommerce, Wal-Mart ecommerce, walmart.com, Amazon, Amazon Prime, retail, retail stores, big-box retailer, big box retail, earnings report

May 21, 2015




Walmart Sales, Earnings Off, Ecommerce Growing at Slower Rate

Wal-Mart Stores Inc. reported $114.83 billion in revenue for the first quarter ended April 30, down 0.1% from $114.96 billion in 2014, while earnings per share was $1.03, down from $1.10 a year earlier, as the strong dollar, technology and ecommerce investments and weather combined to create …

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In Ecommerce, News

NordstromRackLogo

May 18, 2015




Nordstrom Rack Sees Successful Online Sales

Nordstrom reported tremendous success with its online off-price business which saw a sales growth of 50% in the first quarter, according to an earnings call.

Michael Koppel, chief financial officer and executive vice president of Nordstrom, said the 50% increase significantly accelerated …

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In Ecommerce, Must Reads

black-friday-walmart-300

February 23, 2015




Walmart to Raise In-Store Pay

Walmart announced it would make comprehensive changes to its hiring, training, compensation and scheduling programs, according to this infographic by Walmart.  In-store employees will have the opportunities to get pay raises based on performance.

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In Infographics, Omnichannel

MobileImage

May 12, 2015




7 Ways Retailers Can Boost Mobile Engagement

Our first Mobile Benchmarks report on push notification opt-in rates spanned a data set of nearly 3,000 apps and 100 billion messages sent to more than 500 million users through all of 2014. With high, medium and low opt-in rates for 15 industries, the findings …

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In Blog, Marketing

360-degree-customer-view-puzzle

May 12, 2015




How to Map Your Customers’ Path to Purchase

Selling products to consumers used to be much simpler… a consumer needed/wanted an item, got in their car, drove to the store, maybe did little price shopping by visiting multiple stores, then purchased item.

However, as we all know, …

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In Blog, customer experience

showrooming-1-300

May 11, 2015




How 5 Companies Fight Showrooming Through Omnichannel

It’s no secret that online retailers have hurt the bottom lines of many brick-and-mortar stores, but the practice of showrooming just might be the final blow.

Showrooming happens when consumers examine merchandise in a retail store but buy online …

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In Blog

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