the-limited-300

May 20, 2015




The Limited Introduces Reserve Online, Ready In-Store

The Limited has launched Reserve Online, Ready In-Store, a program that allows customers to shop TheLimited.com and place preferred items on hold for purchase and pick-up at their local store. Reserve Online, Ready In-Store is available at The Limited’s …

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In Customer Service, Fulfillment

mobile-commerce-mobile-apps-300

April 20, 2015




Have You Considered Mobile Research In-Store?

Something’s amiss, but you can’t quite put your finger on it. Your in-store numbers aren’t hitting the mark and worse, they’ve become very unpredictable. It’s almost as if something else is determining what shoppers are …

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In Blog, Marketing

IR_3-Common-Retail-Myths-Debunked_Infographic

April 10, 2015




3 Common In-Store Shopping Myths

While many may think that ecommerce is ruling retail, that simply is not the case.  Brick-and-mortar is alive and well, in fact 94% of retail sales in 2014 were made in-store in the U.S. totalling $4.4 trillion.  This infographic by inreality shows …

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In Infographics

Ace Hardware, omnichannel, omnichannel retail, omnichannel fulfillment, same-day delivery, in-store pickup, buy online pickup in store, BOPIS, retail, ecommerce

March 31, 2015




Ace Hardware Expands In-Store Pickup Nationwide

In another indication of the growing trend toward omnichannel retail fulfillment to meet rising consumer expectations, Ace Hardware today announced the national expansion of its in-store pickup program at participating stores.

The program was first piloted in the summer of 2013 …

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In Fulfillment, Inventory

big-data-button-300

June 23, 2015




Using Big Data to a Customer’s Personal Advantage

What do you do with all that data you have? Are you leveraging the data to provide a personalized shopping experience?

Today, retailers are able to look at their customers holistically, which enables them to experiment with innovations to improve …

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In Data & Analytics, Ecommerce

Online-Payment

June 23, 2015




Driving Value Through Technological Integrations

Here’s a familiar scenario often experienced by the average shopper: You’re congratulating yourself on finding the perfect birthday gift for a friend/partner/offspring at your favorite store. You make your way to the checkout counter, hand over …

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In Blog, Ecommerce

green-shopping-cart-button-300

June 22, 2015




Understanding the Multi-Device Cart Abandoner

All roads on the path to purchase intersect in the shopping cart, the chaotic hub of e-commerce activity that often represents the moment when the consumer starts the checkout process and the retailer is about to get the sale. But …

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In Blog

black-friday-walmart-300

February 23, 2015




Walmart to Raise In-Store Pay

Walmart announced it would make comprehensive changes to its hiring, training, compensation and scheduling programs, according to this infographic by Walmart.  In-store employees will have the opportunities to get pay raises based on performance.

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In Infographics, Omnichannel

Fishie-300

June 19, 2015




Bass Pro Shops Goes Fishing with Social Media

In an email marketing campaign and on its website, Bass Pro Shops asked its customers to post a selfie of their latest catch using the hashtag #Fishie, donate to the “Teach a Child to Fish” program and challenge five friends …

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In Ecommerce, Email

DSW, omnichannel, omnichannel fulfillment, omnichannel focus, omnichannel retail, omnichannel operations, ship from store, buy online pick up in store, in-store pickup, endless aisle, SKU, SKUs, ecommerce, retail ecommerce, Shoephoria

June 18, 2015




DSW Seeing Success from Combined Store and Ecommerce Operations

A year into a reorganization that merged its .com and store operations under a unified team, specialty shoe company DSW is expanding its omnichannel capabilities and looking to build on its 2014 results, when omnichannel sales brought in $100 million, double the …

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In Engagement, fulfillment

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