IR_3-Common-Retail-Myths-Debunked_Infographic

April 10, 2015




3 Common In-Store Shopping Myths

While many may think that ecommerce is ruling retail, that simply is not the case.  Brick-and-mortar is alive and well, in fact 94% of retail sales in 2014 were made in-store in the U.S. totalling $4.4 trillion.  This infographic by inreality shows …

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In Infographics

Ace Hardware, omnichannel, omnichannel retail, omnichannel fulfillment, same-day delivery, in-store pickup, buy online pickup in store, BOPIS, retail, ecommerce

March 31, 2015




Ace Hardware Expands In-Store Pickup Nationwide

In another indication of the growing trend toward omnichannel retail fulfillment to meet rising consumer expectations, Ace Hardware today announced the national expansion of its in-store pickup program at participating stores.

The program was first piloted in the summer of 2013 …

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In Fulfillment, Inventory

black-friday-walmart-300

February 23, 2015




Walmart to Raise In-Store Pay

Walmart announced it would make comprehensive changes to its hiring, training, compensation and scheduling programs, according to this infographic by Walmart.  In-store employees will have the opportunities to get pay raises based on performance.

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In Infographics, Omnichannel

product-recommendations-300

April 14, 2015




Upselling Online Done Right Boosts Sales And Satisfaction

All else being equal, retailers that maximize the value of existing customers fare better than those who don’t. The chase to increase this value fuels a variety of strategies, from promotional pricing to the placement of “impulse buy” items …

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In Blog, marketing

April 12, 2015




Consumers View Security Breaches as Online Concerns

It’s funny how consumers react to the news of retail security breaches. And we can look at this example Razorfish GVP of Commerce Strategy Jason Goldberg (a.k.a. @retailgeek) brought up during his keynote at ChannelAdvisor Catalyst on March 31.

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In Blog, Ecommerce

staples-online-pickup-300

December 30, 2014




How Convenient is Buy Online, Pickup In Store?

Buy online, pickup in store is supposed to be a major differentiator for omnichannel retailers. But is buy online, pickup in store really that convenient?

According to a study by StellaService, buying online is a piece of cake. But it …

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In Blog, Must Reads

Walmart holiday mobile app on an iPhone

April 6, 2015




Why Mobile is the New Retail Hub

We knew it was coming. As consumers have grown increasingly dependent on their smartphones and tablets to make everyday activities more convenient, they’ve also adjusted how they shop. But it isn’t in the way that you might think.

In its …

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In Blog, mobile

Target, Target Canada, ecommerce, store closings, Canadian retail market, Zellers

November 18, 2014




Bullseye: Target Adds Mobile In-Store Features

A week after Walmart announced enhancements to its mobile app to make holiday shopping easier for its in-store customers, Target announced that several new in-store navigation features are now live in its mobile app.

The features include new interactive maps …

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In Ecommerce, Holiday 2014

order-fulfillment-automation

April 3, 2015




Automation Brings Efficiency to Order Fulfillment

Merchants in 2015 are faced with major challenges in fulfilling orders from multiple channels, including web, mobile, in store and catalog, and doing so in increasingly rapid fashion.
Order fulfillment automation can address the growing demand for shortened time to customer …

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In Automation, executive summary

Loft300

April 1, 2015




Retailers Jump on April Fools’ Day Bandwagon

Several retailers jumped on the April Fools Day bandwagon on various channels – primarily through email marketing, to promote products, discounts and just plain fun.

Here is a compilation of what retailers did:

Amazon partied like it was 1999 on its …

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In Blog, Email

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