Amazon-boxes

February 1, 2016




Amazon Acted Like a Super Bowl Champion in 2015

To win in ecommerce, merchants need to adapt to changes in customer behavior. To that extent, Amazon acted like a Super Bowl champion in 2015.

While Jeff Bezos may not have hoisted the Vince Lombardi Trophy over his head last February …

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In Uncategorized

Internet-Sales-Tax-300

December 10, 2015




Retailers Urge Congress to Reject Customs Bill If Without Online Sales Tax

The National Retail Federation today called on Congress to reject a customs reauthorization bill set for a vote this week unless it includes a provision allowing states to require online merchants to collect sales tax the same as local stores.

“…

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In Ecommerce, Marketing

the-week-that-was-300

January 28, 2016




Week in Review: Amazon and PayPal Payments Battle Heats Up

It is probably not a coincidence that Amazon Payments and PayPal both announced record number of users following what’s been the most successful holiday season for mobile commerce. With great technology comes great responsibility, and Amazon Payments and PayPal have …

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In Data & Analytics, Ecommerce

global ecommerce

January 25, 2016




Top 10 Ways Marketing Will Be Smarter and More Personalized in 2016

In 2016 and beyond, mobile engagement and marketing is moving towards reaching the individual consumer, at scale.

According to a recent report from Forrester Research, 1:1 mobile moments pervade through all stages of the customer life cycle, and with industries such as …

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In Blog, Marketing

Branding, ecommerce branding, ecommerce, Patagonia, brand audit

January 25, 2016




Brand Lessons for the New Retail World

With the last Christmas trees thrown to the curb, pine needles askew, let’s assume the retail industry is taking a breather and nursing a holiday hangover. Best not to break too long though as there are 10 more months to …

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In Blog, Branding

Growing_Global_Conference_logo_300

January 25, 2016




Growing Global 2016 is Looking for a Few Sharp Retailers

Don’t miss your chance to speak at Growing Global 2016 this April in Cincinnati!

Growing Global is Multichannel Merchant’s cross-border focused event that specifically covers the unique challenges of the merchant who sells to an international audience.

Here’s your chance, as …

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In Global

the-week-that-was-300

January 21, 2016




Week in Review: JCPenney is Bringing Back Appliances

[caption id="attachment_79220" align="alignright" width="150"] [Click to enlarge][/caption]After more than 30 years, JCPenney decided to re-enter the appliance business when customer data showed that the vast majority of its shoppers own a home and are frequently searching for …

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In Ecommerce, Global

global-shipping-international-300

January 20, 2016




Cutting Your Cost to Ship to Latin America

Consumers in Latin America want to buy goods from U.S. brands. In fact, when he was growing up in Guatamala, iguama.com CEO Diego Fernandez’s family was able to take an annual shopping trip to Miami.

But as Fernandez …

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In Videos

2016-new-year

January 16, 2016




Retail Trends 2016: Death Knell for Brick and Mortar, While Mobile Takes Off

With 2016 upon us, it’s a good time to look ahead a four key retail trends gathering momentum in the new year, what drastic changes the industry will see and what cool new technologies shoppers will be able to take …

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In Blog, Ecommerce

cross-border ecommerce

December 16, 2015




4 Reasons Why Store Operations Teams Can’t Ignore Customer Experience Data

Today’s retail marketplace is more customer-centric than ever, with fierce competition to stand out among an abundance of options consumers have to do business with.

In what Forrester Research has dubbed the “Age of the Customer,” consumers are widely …

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In Blog, customer experience

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