October 30, 2013




Big Data Brings Omnichannel to Life [LP]

Click the image below to download
“Big Data Brings Omnichannel to Life”

More...

In Landing Page

technology-data-300

October 30, 2013




Big Data Brings Omnichannel to Life

Big data has become quite the buzzword in all facets of omnichannel selling. It’s being used in both the front- and back-end of operations, in the marketing department, and site design all in the name of boosting customer engagement …

More...

In Data & Analytics, executive summary

warehouse-manager-300

September 28, 2013




Preparing Your Warehouse for Omnichannel Fulfillment

With U.S. ecommerce sales surpassing the $200 billion mark it is increasingly important that merchants develop a process to integrate sales channels and manage fulfillment efficiently and effectively. In this executive summary from Multichannel Merchant, you will learn how to …

More...

In executive summary

omnichannel-strategy-300

November 18, 2013




Omnichannel Advantage Helps Retailers Gain on Etailers

A year ago, it seemed inevitable Amazon would take over the world. Industry watchers predicted retailers like Best Buy and Target, with their overhead of physical stores, would soon lose the ecommerce battle. After all, consumers increasingly visit big-box retailers …

More...

In Channel Integration, Ecommerce

forecast-data

December 4, 2013




Clearing Up the Confusion Between Omnichannel and Multichannel

Omnichannel and multichannel, we hear these two terms used frequently – and often interchangeably – in the ecommerce world but in reality, they’re distinct things. Both strategies are important to brands, but in order to properly execute on them, you have …

More...

In CRM, Cross Channel

Forward to 2014 new year concept

December 10, 2013




Omnichannel Crystal Ball: What’s Ahead in 2014?

What will retail look like in 2014?  While shopper robots won’t appear in every store next year, we’re clearly headed toward a new era in retail automation, one that’s sure to completely transform the customer experience.

Just as …

More...

In 2014 Predictions, Channel Integration

omnichannel-ron-burgundy-300

December 18, 2013




IBM Predicts an Omnichannel Shopping World

Now that you have watched the above video, are you surprised that IMB predicts “buying local will beat online” as a part of its 8th-annual IBM 5 in 5 list of innovations that have the potential to change the way people work, …

More...

In Blog, Customer Service

omnichannel-strategy-300

January 1, 2014




Omnichannel Retailers Stand to Win or Lose at Every Touch Point

The cardinal rule of retailing never changes: Customers punish poor performance. This has been true for as long as we’ve been buying and selling things – maybe 12,000 years or more. In one sense, nothing’s changed since that Sardinian farmer …

More...

In Must Reads, Omnichannel

mobile-transaction-300

August 20, 2013




6 Ways T.J. Maxx Can Embrace Omnichannel Shoppers

The idea that a large retailer doesn’t already have an ecommerce footprint in 2013 probably comes as a surprise to most people, but it’s true. T.J. Maxx, one of the fastest-growing retailers in the clothing industry, for example, …

More...

In Cross Channel, Ecommerce

iStock_000004554966XSmall

January 9, 2014




Shoppers Have Great Expectations with Omnichannel Commerce

Shoppers today expect and demand a streamlined experience and are expecting an easy access to information and integrated online and in-store tools, according to Baynote’s 4th Annual Holiday Online Shopping Survey.

According to the survey, 74% of shoppers cite finding …

More...

In Ecommerce, Must Reads

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10
  11. 11