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Search Results for social media

Reputation.com Introduces First Social Media Platform Optimized for Multi-location Brands

March 15, 2018 | Katrina Cameron

REDWOOD CITY, Calif., March 13, 2018 — Reputation.com, the leading Online Reputation Management (ORM) platform, today launched the Reputation.com Social Suite, the only social media management solution designed specifically for large, … Continue Reading →

How Women’s Sportswear Brands Stay Fit on Social Media During Holidays

October 30, 2017 | Darsana Vijay

The holiday season is crucial for retail brands, generating around 25% of their overall annual sales. As brands compete for the attention of customers during this heavy shopping season, many pour a lot of effort into their social media presence. Here is how several fitness brands are standing out this holiday season.

5 Ways to Create a Differentiated Social Media Experience

May 9, 2017 | Chris Teso

Specialty retailers are in a unique position to successfully ride some of the biggest waves shoring on American retail today. Through a differentiated customer experience, specialty retailers can grow customer loyalty, spend, and lifetime value.

How JackThreads Brought Social Media in the Contact Center

April 4, 2017 | MCM Staff

The contact center is not just about answering complaints from customers anymore. In fact, it has evolved into much more for JackThreads. The online mens apparel brand made social media and engagement the focus in the contact center in an effort to provide a positive experience for its customers. See how social media played such a role.

Choosing the Right Social Media Network for your Business

April 3, 2017 | MCM Staff

Social media is changing constantly today, so retailers are challenged with finding the right social media network that will provide the best engagement between their customers. Here is a deep-dive look at the best social media network for your business.

Selling Consumer Packaged Goods in a Social Media World

December 12, 2016 | Daniela Forte

Today, 76% of consumers will purchase consumer packaged goods online. This leads to brands spending $5.97 billion on digital marketing for these products. This infographic by Adaptly illustrates those challenges are and how to solve them.

Social Media In-App Shopping Boosts Ecommerce Earning Potential

December 9, 2016 | Monica Eaton-Cardone

Social media is an invaluable tool for ecommerce. Shoppers turn to social media for both its common knowledge and advice before making a purchase. Here are what some of the masterminds behind some of today’s most popular social media platforms plan to make the ecommerce experience part of their platforms.

The Importance of Social Media Across the Customer Journey

November 30, 2016 | MCM Staff

Social media plays an active role in the customer journey. A survey by Hootsuite found that about half of Americans have interacted with businesses and institutions through social media. Here is some additional data that was found in the survey about how social plays a role in the customer journey.

How to Reach Millennials and Moms with Social Media

November 28, 2016 | Lauren Atieh

Are you reaching the millennial generation and moms through social media? Here are several ways to make social media part of your marketing strategy.

Utilizing Social Media to Empower Your Business

November 28, 2016 | Charlie Fusco

Social media is not going anywhere and it is important for businesses to face facts and utilize it. Here is what retailers need to know about social media and how it can empower its business.

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