24-7 INtouch’s Growth and Success Drives Move to New Corporate Headquarters Feb 25, 2005 3:55 PM
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Toronto, Ontario – 24-7 INtouch, an award winning call
center outsourcing company, has announced that the current call center and
corporate headquarters are relocating on March 1st, 2005, due to accelerated
customer and employee growth. The newly renovated 14,000 square-foot
building, which includes a 6,500 square-foot call center floor and 158 call
center seats, is more than twice the size of the company’s current office
space.
“I am proud to report this move as another signal of 24-7 INtouch’s
continued success, and of our commitment to providing better quality service
to our clients,” says Greg Fettes, President and CEO of 24-7 INtouch. “We
know the increased office space and larger call center will provide the
resources and capacity needed to continue our aggressive growth strategies
and expand alongside our client base.”
In addition to the new large call center floor, there will be several new
management offices spaces for the company, including a new training center.
The training center will have 15 active agent workstations, designed as a
classroom. “The new training room will play a large part in our new Sales
Training Certification initiative for 2005,” says Fettes. “The facilities
will better enable our trainers to prepare new hires and increase ramp up
times for upcoming client accounts.”
The new headquarters is located at 335 Maxwell Crescent, Regina,
Saskatchewan. The call center industry continues to grow in Saskatchewan and
currently employs approximately 8,000 people. The province is an ideal
location for a call center due to its central time zone and location, and
its ample supply of professional and dedicated employees with exposure to
call center work.
About 24-7 INtouch
24-7 INtouch is a multi-channel call center outsourcing company that
provides practical and affordable customer relationship management solutions
across various industries. Using the most advanced technology in the
industry and Certified Sales and Customer service representatives, 24-7
INtouch is dedicated to helping clients increase their sales and strengthen
their customer service. Currently, the company’s primary products are the
outsourcing of inbound call center services and live online customer support
solutions such as Live Web Chat (www.24-7intouch.com).
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