The recent Executive Operations Forum at Operations Summit 2017 generated many ideas and cost-savings tips. What improvements, best practices and innovations have you implemented in your contact center, fulfillment and inventory management? Here are 27 innovations that six direct to customer companies attending the forum have implemented.
The list goes on with the number of major retailers either closing their doors or filing for bankruptcy or both. Payless ShoeSource joining this list when it announced it was filing for Chapter 11 bankruptcy with plans to restructure its company. See what this will mean for Payless ShoeSource moving forward.