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Herculean Effort  Aug 01, 2003 9:30 PM By Barbara Arnn

A new study from the firm that first used the phrase supply chain management, Booz Allen Hamilton, suggests that the discipline is still far from mature.

Take Your Pick  Jul 01, 2003 9:30 PM By Barbara Arnn

Below, vendors pick their newest and hottest products: FKI LOGISTEX REAL TIME SOLUTIONS, EMERYVILLE, CA The EASYpick Voice system features multi-functioning

Avert Anxiety  Jul 01, 2003 9:30 PM By Barbara Arnn

Could it be that that awkward annual event, the performance evaluation or review, might become less awkward if supervisors did more reviewing? A new publication

A High Profile  Jul 01, 2003 9:30 PM By Barbara Arnn

THE IDEA that there is nothing new under the sun is as old as well, Ecclesiastes, at least. Tried and true methods of improving warehouse efficiencies

Backorders Have Always Been With Us  Jun 01, 2003 9:30 PM By Barbara Arnn

BACK IN THE DAY, as people say nowadays, initial order fill rates, defined as the percentage of customer orders shipped complete in less than three days

Count Carefully for E-commerce Evolution  Jun 01, 2003 9:30 PM By Barbara Arnn

Consistent and sophisticated measurement is critical to online sales success, according to a recent a survey of over 200 senior e-commerce executives.

Pilgrim’s Progress  May 01, 2003 9:30 PM By Barbara Arnn

Electronic kiosks are a self-service technology still on its rather torturous way to achieving the level of a boom, according to a 2003 kiosk benchmark

Live from NCOF: Choosing the Correct Call Center Matrix  Apr 15, 2003 9:30 PM By Barbara Arnn

(Operations & Fulfillment) Orlando, FL–A packed room of contact center professionals at the National Conference on Operations and Fulfillment here listened

Global Retail Study Sounds Somber Note  Apr 01, 2003 10:30 PM By Barbara Arnn

What do Argentina, Hong Kong, Venezuela, and the United States have in common? According to a study from Deloitte Touche Tohmatsu/Stores titled 2003 Global

Warehouses Woo Absent Workers  Mar 01, 2003 10:30 PM By Barbara Arnn

The Dec. 2002 issue of WERCwatch reports on warehouse employee attendance trends and ways to manage absenteeism. With the annual cost of absenteeism rising

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