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A new study from the firm that first used the phrase supply chain management, Booz Allen Hamilton, suggests that the discipline is still far from mature.
Below, vendors pick their newest and hottest products: FKI LOGISTEX REAL TIME SOLUTIONS, EMERYVILLE, CA The EASYpick Voice system features multi-functioning
Could it be that that awkward annual event, the performance evaluation or review, might become less awkward if supervisors did more reviewing? A new publication
THE IDEA that there is nothing new under the sun is as old as well, Ecclesiastes, at least. Tried and true methods of improving warehouse efficiencies
BACK IN THE DAY, as people say nowadays, initial order fill rates, defined as the percentage of customer orders shipped complete in less than three days
Consistent and sophisticated measurement is critical to online sales success, according to a recent a survey of over 200 senior e-commerce executives.
Electronic kiosks are a self-service technology still on its rather torturous way to achieving the level of a boom, according to a 2003 kiosk benchmark
(Operations & Fulfillment) Orlando, FL–A packed room of contact center professionals at the National Conference on Operations and Fulfillment here listened
What do Argentina, Hong Kong, Venezuela, and the United States have in common? According to a study from Deloitte Touche Tohmatsu/Stores titled 2003 Global
The Dec. 2002 issue of WERCwatch reports on warehouse employee attendance trends and ways to manage absenteeism. With the annual cost of absenteeism rising