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MULTICHANNEL MERCHANT » ARCHIVES FOR BILL KUIPERS
Here’s a quick look at the latest issues and trends emerging in ecommerce and multi-channel operations, and what you need to do about them. This format will not just talk about what’s going on, but offer best practices and strategies to stay ahead. Topics will cover the contact center, distribution, shipping, systems issues, global fulfillment, cross-channel strategies, doing more with less, and what’s not hot but should be. In-depth review of 24/7 Best Practices (we’ll get as far as we can!). Bill Kuipers’s real life, practical perspective will help you stay in touch and stay sharp.
If you do the bulk of your business in the fourth quarter, your peak season volume is bearing down on you right now. The good news is that there is still
The holiday season is nearly here
The most important starting point in any maintenance program, though it’s often overlooked, is to identify the greatest risks to your ability to operate.
VENDORNET IS A WEB-BASED communications network that manages and tracks the order and delivery cycle between the retailer and the supplier. The company
EVERY JANUARY AND FEBRUARY, I have the privilege of conducting the Annual Warehousing Forum with several dozen distribution and operations professionals
EVERY NOW AND THEN something goes really right, as it did recently when a client of ours performed a highly successful move of its distribution operation.
Although the costs of an inaccurate inventory can be immense, they are also difficult to quantify. And in all too many cases, making the effort of cycle
Staff at all levels must track and report measurements daily Here’s a different approach for you: Instead of spewing out more grand advice about all the
No silver bullet will get you through the peak season by itself The U.S. Air Force trains and equips pilots with the strategy that the only way to prepare
Posted 7 hours ago
by David Fowler
Posted 14 hours ago