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Best practices for returns processing  Oct 01, 2009 9:30 PM By Bruce Tompkins

Returns are a fact of life in the multichannel retail world, and reverse logistics is a crucial and growing part of the supply chain process. Yet many

Best Practices for Returns Processing  Aug 19, 2009 3:43 AM By Bruce Tompkins

Reverse logistics is a crucial and growing part of the supply chain process, but many companies fail to measure their returns process with the same rigor they use for outbound distribution.

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