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I can’t tell you how many times I’ve heard “This ERP system’s design is intuitive!” as an excuse for not writing procedures. These systems are so intuitive that management can’t seem to use them. Maybe it’s intuitive for Windows-based systems to some degree in terms of navigation and functions. Or it’s intuitive for those under 30 that have far more PC and web browser skills than mature workers.
To help alleviate these issues, here’s a checklist of 9 action steps to take that will help ensure a smooth ERP system upgrade.
As you consider acquiring new systems – OMS, WMS, etc. – there are 9 factors to look at when comparing software as a service to on-premise approaches.
At the start of a new year, how can you infuse innovative thinking throughout your fulfillment operations? Here are 6 ways to get the process jump started.
What are you doing in customer service to keep folks happy? What are the metrics and are you hitting service levels? Here are some key points to consider.
A closer working relationship between between retail operations and merchandising goes a long way toward efficiency gains and business improvements.
Typical software tools today combine collaborative content tools and project management tools. Here’s why collaboration and project management is a “mind set”, and should not be an opinion to allow managers to work outside the system.
Is your warehouse system vendor on the level? Here’s how you can ensure that the new OMS, WMS or ERP system you’re considering will meet your requirements.
The most important way to gauge your DTC fulfillment operations: Benchmark against yourself to show relative improvement as the business grows and changes.
Battling Amazon and customer expectations are major challenges, but supply chain and infrastructure are the real elephants in the room. How do you fix it?
Is your retail operations management analysis a business boon or boondoggle? These action steps will help straighten it out and make it work for you.