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Post By Curt Barry


9 Ways Procedures and Documentation Improve ERP System Use  Feb 11, 2016 3:09 PM By Curt Barry

I can’t tell you how many times I’ve heard “This ERP system’s design is intuitive!” as an excuse for not writing procedures. These systems are so intuitive that management can’t seem to use them. Maybe it’s intuitive for Windows-based systems to some degree in terms of navigation and functions. Or it’s intuitive for those under 30 that have far more PC and web browser skills than mature workers.

To help alleviate these issues, here’s a checklist of 9 action steps to take that will help ensure a smooth ERP system upgrade.

On-Premise vs. Software as a Service in the DC: Nine Factors to Consider  Jan 26, 2016 2:51 PM By Curt Barry

As you consider acquiring new systems – OMS, WMS, etc. – there are 9 factors to look at when comparing software as a service to on-premise approaches.

6 Ways You Can Bring Innovation to Your Fulfillment Operations  Jan 12, 2016 10:20 AM By Curt Barry

At the start of a new year, how can you infuse innovative thinking throughout your fulfillment operations? Here are 6 ways to get the process jump started.

Is Your Customer Service Performance Building Confidence and Loyalty?  Dec 08, 2015 10:59 AM By Curt Barry

What are you doing in customer service to keep folks happy? What are the metrics and are you hitting service levels? Here are some key points to consider.

Retail Operations Needs Closer Partnerships with Other Departments  Nov 19, 2015 10:17 AM By Curt Barry

A closer working relationship between between retail operations and merchandising goes a long way toward efficiency gains and business improvements.

Improving Your Project Management with the Right Software  Nov 03, 2015 11:16 AM By Curt Barry

Typical software tools today combine collaborative content tools and project management tools. Here’s why collaboration and project management is a “mind set”, and should not be an opinion to allow managers to work outside the system.

Memo to Warehouse System Vendors: Please Show Me What I’m Asking For  Oct 23, 2015 10:54 AM By Curt Barry

Is your warehouse system vendor on the level? Here’s how you can ensure that the new OMS, WMS or ERP system you’re considering will meet your requirements.

How Do My DTC Fulfillment Costs Compare?  Oct 15, 2015 4:52 PM By Curt Barry

The most important way to gauge your DTC fulfillment operations: Benchmark against yourself to show relative improvement as the business grows and changes.

Inventory Systems, Availability Key to Serving Omnichannel Shoppers  Oct 05, 2015 2:27 PM By Curt Barry

Battling Amazon and customer expectations are major challenges, but supply chain and infrastructure are the real elephants in the room. How do you fix it?

6 Steps for Improving Your Retail Operations Management Analysis  Sep 21, 2015 4:33 PM By Curt Barry

Is your retail operations management analysis a business boon or boondoggle? These action steps will help straighten it out and make it work for you.

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