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Post By Curt Barry

Should You Look to Cloud Computing for Your DTC Operations?  Mar 16, 2015 5:02 PM By Curt Barry

When selecting a new OMS, WMS or POS system for your DTC operations, which makes most sense: Cloud-based or on-premises installed?

Is Your Customer Service and Fulfillment Working For or Against You?  Mar 10, 2015 4:34 PM By Curt Barry

You may have a great website and great marketing, but never forget that contact center and fulfillment personnel deliver on the sale and your brand promise.

What’s the Real Cost of a Fulfillment Error to Your Business?  Mar 04, 2015 3:23 PM By Curt Barry

What’s the actual cost of a fulfillment error to your business? Could it be a lost customer? Increase your focus on improving the error reduction process.

Selecting Technology That Best Fits Your Direct-to-Consumer Business  Feb 26, 2015 2:40 PM By Curt Barry

When looking at replacing your OMS or WMS, there are a wide variety of choices and options. Here are some key factors to consider in your decision process.

Choosing the Right WMS for Your Needs  Feb 25, 2015 12:48 PM By Curt Barry

How can you determine what benefits a warehouse management system can bring to your business? The results of an objective assessment will determine the benefits a WMS brings to your company.

Don’t Count Out Big Retail as Focus and Investments in Omnichannel Rise  Feb 12, 2015 9:03 AM By Curt Barry

Amazon may buy Radio Shack and has opened up a store at Purdue University, but don’t count out major omnichannel retailers like Macy’s, Kohl’s and Walmart.

Multiple DCs May Be Best Bet to Reduce Shipping Costs and Time to Customer  Feb 05, 2015 2:11 PM By Curt Barry

Having multiple distribution centers may be your best bet to reduce shipping costs and shorten your time to customer.

The 2 Cent Refund Check – What Are Operational Inefficiencies Really Costing You?  Jan 29, 2015 1:59 PM By Curt Barry

Are operational inefficiencies vermin eating your profits? Make sure you’re not cutting customers two-cent checks, or following other wasteful practices.

Start Planning Now for Fall and Holiday 2015 Peak Season Operations  Jan 20, 2015 11:01 AM By Curt Barry

You’ve barely put a bow on your peak shipping, but it’s time to assess your performance and start planning for peak season operations in 2015. What are your objectives for improvements? Here are eight steps to help you prioritize which changes happen this year, and which can be pushed into 2016 and beyond.

Determining Which DTC Operations System Platform is the Best Fit  Dec 04, 2014 3:25 PM By Curt Barry

There are many systems possibilities for direct to customer businesses. The choices include ecommerce platforms with order management (OMS) functionality; standalone OMS; “best of breed” integrations with OMS, customer care or CRM front ends and a warehouse management system (WMS) for fulfillment; or ERP systems. How do you determine which is the best fit for your direct business?

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