Curt Barry

cbarry@fcbco.com

Curt Barry is president of F. Curtis Barry & Company, a consulting firm specializing in multichannel operations and fulfillment. The firm provides services in system selection and implementation in OMS, WMS, ERP and Inventory systems, 3PL logistics, distribution center design, improvement in facility capacity, workflow and cost reduction and benchmarking. Curt is the author of “Best Practices in Multichannel Operations and Fulfillment.”

10 Steps to Smoother System Selection and Implementation

| Curt Barry

Systems selection and implementation is serious business, and no one wants to make an already complex process more difficult or more costly. Over the years, we’ve determined some principles to follow during an implementation project that will significantly improve the chances of success for all parties concerned.

Juggling Web AND Phone Contacts

| Curt Barry

The average multichannel merchant reports that up to 40% of direct sales come through the Internet, according to research conducted by my firm, F. Curtis

Thinking of Relocating Your DC? Consider These 5 Factors

| Curt Barry

Is your distribution center cramped? Or do you think you might save substantially on your outbound shipping costs by moving into a DC? A warehouse relocation may be just the thing for you. But before you go breaking ground or signing lease papers there are factors worthy of consideration: inbound transportation costs; labor cost, availability and peak staffing needs; facilities costs; state and local government incentives; and risk evaluation to your business. Marketers must evaluate all these factors to see how they impact the total savings or costs for the potential move.

Keeping vendors compliant

| Curt Barry

How important is vendor compliance? Imagine the following scenario: An apparel retailer’s shipment of dresses for a catalog drop arrives late; in the

A New OMS Model: Software as a Service

| Curt Barry

Technology has radically changed the options that are open to multichannel companies as they look at acquiring new OMS functionality. Literally hundreds of companies now use SAAS and ASPs; they have become comfortable with giving up control of the IT management and environment.

NAME YOUR PRICE

| Curt Barry

It’s been less than a decade since the word came into use to describe selling through more than one medium. But the complex new world of multichannel

A New OMS Model: Software as a Service

| Curt Barry

Application service providers (ASP), software as a service (SAAS), and managed services are all options for purchasing new hardware, software, user licenses, and managing your own IT shop. While these types of services have become more commonplace in the e-commerce world, they have gained a significant foothold in back-end order management. Applications typically include customer contact center, customer service, credit card authorization, order processing, inventory control, warehousing, marketing, and accounting for multichannel and direct companies.