MULTICHANNEL MERCHANT » ARCHIVES FOR CURT BARRY
Provided Your Company is in relatively good financial health, this is an excellent time to invest in the e-commerce, order management and warehouse management
Multichannel merchants shopping for direct and retail systems have long complained that there were few choices in terms of vendors and their offerings.
If you looked at all the catalogs and promotions out there this past holiday season, there’s one phrase they have in common: free shipping. My company,
Most of the promotions this past holiday season contained a common phrase:
How green is your IT? There are some information technology initiatives you might consider that can save you some money and help save the earth.
Sales without inventory
Most catalog/Internet companies are looking for opportunities to reduce expenses across the enterprise given the current economy, they’d be crazy not
When the economy is way down, catalog/Internet companies may be tempted to suspend all IT investments until business picks up again.
Just about every business these days is challenged to do more with what you have. Contact centers seem to face even more pressure to perform miracles
Everyone knows that call center attrition rates are high. Employee turnover in call centers averages 25% — but for some unfortunate centers it may be as high as 90%-100%.