Curt Barry

cbarry@fcbco.com

Curt Barry is chairman of F. Curtis Barry & Company, a consulting firm specializing in multichannel operations and fulfillment. The firm provides services in system selection and implementation in OMS, WMS, ERP and Inventory systems, 3PL logistics, distribution center design, improvement in facility capacity, workflow and cost reduction and benchmarking. Curt is the author of “Best Practices in Multichannel Operations and Fulfillment.”

ERP, Enterprise Resource Planning, WMS, OMS, operations and fulfillment, warehouse technology

9 Ways Procedures and Documentation Improve ERP System Use

| Curt Barry

I can’t tell you how many times I’ve heard “This ERP system’s design is intuitive!” as an excuse for not writing procedures. These systems are so intuitive that management can’t seem to use them. Maybe it’s intuitive for Windows-based systems to some degree in terms of navigation and functions. Or it’s intuitive for those under 30 that have far more PC and web browser skills than mature workers.

To help alleviate these issues, here’s a checklist of 9 action steps to take that will help ensure a smooth ERP system upgrade.