Curt Barry

cbarry@fcbco.com

Curt Barry is chairman of F. Curtis Barry & Company, a consulting firm specializing in multichannel operations and fulfillment. The firm provides services in system selection and implementation in OMS, WMS, ERP and Inventory systems, 3PL logistics, distribution center design, improvement in facility capacity, workflow and cost reduction and benchmarking. Curt is the author of “Best Practices in Multichannel Operations and Fulfillment.”

back orders, Operations and Fulfillment, retail, omnichannel, ecommerce orders, ecommerce

The High Cost of Back Orders

| Curt Barry

While you may decide not to take back orders because of cost and hassle, consider what goes into those costs and how many sales you’re leaving on the table.