Subscribe To X
MULTICHANNEL MERCHANT » ARCHIVES FOR
Consider what technologies are really going to have an impact on your contact center and understand what it will take to deploy them.
In its March 2002 newsletter, research firm GartnerGroup noted that for 10 years, e-mail has led all other applications on the Internet. Forrester Research
by Niko Lutkins
Posted 2 days ago
by Liat Fuchs
Posted 3 days ago