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Post By Daniela Forte


Z Gallerie Creates Social Buzz with Its Catalog  May 14, 2015 11:15 AM By Daniela Forte

Home furnisher Z Gallerie found an innovative way to marry its catalog with user-generated content on social media. See what they did and how it worked for their catalog and social channels.

Staples Expands Global Presence  May 13, 2015 10:10 AM By Daniela Forte

Staples announces its plans to expand its global presence. See which countries made the list and what it will mean for Staples.

The Global Customer Experience Wakeup Call  May 12, 2015 2:36 PM By Daniela Forte

When the customer experience goes wrong what is the impact to your business? See how a bad customer experience at the global level can do for your business.

Mother’s Day Shopping Trends  May 05, 2015 1:10 PM By Daniela Forte

Know what the key trends are for Mother’s Day? This infographic by Criteo shows some of the peak sale dates for Mother’s Day. See which ones they are.

Consumers in India Becoming Mobile Savvy  Apr 30, 2015 1:19 PM By Daniela Forte

More and more shoppers in India are going to their mobile devices to shop and one online marketplace in particular is making an effort to respond to the increase in mobile usage. See which marketplace is answering the mobile call.

Coach Monogram Vanishing, Even As Global Footprint Grows  Apr 29, 2015 2:15 PM By Daniela Forte

While Coach is seeing success internationally, domestic sales are seeing a decline. See what else is changing about the luxury accessories brand.

B2B Online Sales: The Next Battleground  Apr 29, 2015 11:05 AM By Daniela Forte

In years past, companies have relied on traditional sales methods like 1:1 sales, distributor relationships, and purchasing contracts to sell business products and services. See what executives expect from online retailers.

Amazon Launches New B2B Marketplace  Apr 28, 2015 2:07 PM By Daniela Forte

Amazon announced the launch of Amazon Business, a new marketplace on Amazon.com. See what the new marketplace offers for sellers and customers.

Turning Site Search into a Personal Shopper  Apr 28, 2015 11:55 AM By Daniela Forte

Retailers need to rethink the search box on their website. Several major brands are seeing big results after converting the site search box on their site and turning it into a powerful merchandising tool. See which brands are experiencing great results from the site search box.

Customer Experience Award Winners Demonstrate Retail Innovation  Apr 28, 2015 10:58 AM By Daniela Forte

The awards, established to recognize retailers at the cutting edge of delivery, packaging, returns, customer experience and innovation, were presented in a ceremony at the annual Operations Summit 2015. See which retailer took home an award.

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