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Post By Daniela Forte

Retailers Open Up About the Marketplace Fairness Act  Jun 21, 2013 10:37 AM By Daniela Forte

What impact will the pending Marketplace Fairness Act have on direct-to-customer merchants?
Though the U.S. Senate approved the Marketplace Fairness Act in April, no two IRCE 2013 attendees interviewed by Multichannel Merchant seemed to have the same opinion about the pending legislation.

5 Misconceptions About the Marketplace Fairness Act  Jun 18, 2013 11:05 AM By Daniela Forte

While many businesses small and large are talking about and worrying about the Marketplace Fairness Act (MFA), what do you really know about it?

Facebook Remains Popular Among Merchants  Jun 17, 2013 4:45 PM By Daniela Forte

The use of Facebook and Twitter may have peaked over the past year, with Facebook remaining the most popular social media site used by merchants at 86.9% followed by Twitter at 71.4%, according to results from Multichannel Merchant’s MCM Outlook 2013 report on Ecommerce. Both of these percentages are flat compared to the 2012-13 survey figures.

Retailers Looking to Spend Big on Tech  Jun 17, 2013 4:04 PM By Daniela Forte

Retail executives are expected to spend capital in 2013 to expand growth in some key areas including technology over the next year. Furthermore, social media, mobile along with online promotions and coupons are the technology-related trends having a significant impact on the retail industry in 2013, according to the 2013 Retail Outlook Survey by KPMG LLP.

New Google+ Dashboard Enhances Online Presence for Businesses  Jun 13, 2013 1:35 PM By Daniela Forte

Google announced Google+ dashboard this week which will make it easier for users to “manage your online presence,” according to a recent blog post by Google’s Pavni Diwanji. Businesses will now be able to connect to their customers in meaningful ways.

The Benefits of a Good CMS  Jun 13, 2013 10:45 AM By Daniela Forte

This infographic by marketing weekly shows the benefits of using a content management system that will help boost your brand. The infographic says that three out of four businesses are without a website. A good content management system will show success in your ROI.

B2B Lags Behinds B2C in Online Customer Satisfaction  Jun 13, 2013 10:31 AM By Daniela Forte

Today, ForeSee released its annual Business-to-Business (B2B) Benchmark that reports on customer satisfaction trends and allows B2B companies…

Market.com Partners with GetDeal  Jun 13, 2013 10:24 AM By Daniela Forte

Rapidly growing deal marketplace company combines forces with leading eBusiness specialist GetDeal (http://www.getdeal.com), one of the world’s largest deal marketplaces with live operations in 16 countries has partnered with eBusiness leader market.com.

7 Ways to Provide Exceptional Customer Service  Jun 12, 2013 2:04 PM By Daniela Forte

Customer service is critical between retailers and customers. The rise of social media is sending the message that ecommerce companies need to understand and embrace these new social customers in a timely and personal manner, according to this infographic by Sales Force Desk.

NRF Projects Father’s Day Spending Increase  Jun 12, 2013 1:35 PM By Daniela Forte

Father’s Day is just around the corner and consumers are planning to spend a little more on dad this year, according to a press release by the National Retail Federation. In a spending survey conducted by BIGInsight, the average person will spend $119.84 on Father’s Day gifts this year.

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