Whether customers are looking for something specific or simply just browsing online or in store, finding a sale is always a bonus. Through specials, retailers strategically place products where customers are sure to find them, physically and digitally. Here is how Lowe’s was able to significantly improve the complex process of producing print and digital circulars across its 400,000 SKUs
As customer behaviors continue to change, retailers everywhere are changing with them. Subscription apparel rental company Rent the Runway is taking a customer-centric approach to meet rising expectations and elevate the experience.
With ecommerce expanding and consumers expecting greater speed and convenience, retailers need cost-effective ways to meet these demands. Here is a look at how automated lockers are key to the overall buy online pickup in-store experience.
Product discovery on social media continues to grow with more than 80% of consumers discovering a product they were interested in on social media, up from 58% in 2017. Here is how social media and influencers are changing the way consumers shop online.
U.S. Senators Richard Blumenthal, D-CT, and Bob Menendez, D-NJ, wrote a letter to Amazon CEO Jeff Bezos questioning how Amazon chooses which products to put on its “Amazon’s Choice” recommendation list.
Just in time for fall, Bloomingdales is launching its own fashion rental subscription service. Expected to launch in September, My List will offer customers a monthly fashion subscription for $149.
The use of automated lockers for ecommerce deliveries is moving beyond BOPIS applications, with adoption growing in apartment buildings, public transportation areas and even mobile tests. To that end, a shared locker pilot program by the University of Washington’s Urban Freight Lab and Seattle DOT will be expanding next year.
In the month of July, retailers sent too many mass emails, with top offenders including Target, Saks and Neiman Marcus, according to data analysis from SmarterHQ that also noted about three-quarters of millennials are frustrated with too many marketing emails.
As was expected since ecommerce losses are mounting, Walmart is looking to shed one or more of the several digitally native vertically integrated brands it picked up on a shopping spree that began after the game-changing Jet.com acquisition in 2016, with ModCloth being first up on the block.
Luxury retailer Barneys is filing for bankruptcy and closing 15 stores, but will keep a number of doors in major markets open, including its flagship Madison Avenue location even though the rent nearly doubled.