Post By Daniela Forte

Why You Gotta Be So J. Cruel, J. Crew?  Jun 19, 2015 10:43 AM By Daniela Forte

The New York Post reported that Alejandro Rhett, vice president of men’s merchandising for J.Crew, personally delivered the bad news to several workers who were among the 175 layoffs, then partied to celebrate the layoffs with other colleagues.

Bass Pro Shops Goes Fishing with Social Media  Jun 19, 2015 10:34 AM By Daniela Forte

Bass Pro Shops is asking its customers to post a selfie of their latest catch using the hashtag #Fishie, donate to the “Teach a Child to Fish” program. See what else Bass Pro Shops is doing to bring more awareness to the outdoors.

Personalizing the Customer Experience Across All Touchpoints  Jun 16, 2015 3:30 PM By Daniela Forte

Making your customers feel important in all facets of the shopping experience is important. The best way to do that is to personalize the customer experience at every touch point throughout the shopper’s journey. read more in this executive summary from Multichannel Merchant.

Creating a Singular Voice Across All Touchpoints  Jun 16, 2015 2:55 PM By Daniela Forte

For shoe and apparel brand Chinese Laundry, it is about having a singular voice across all touchpoints when reaching out to customers as a brand and manufacturer. See what Scott Cohn of vice president of ecommerce for Chinese Laundry had to say in this video.

Rue La La Reactivates Dormant Customers  Jun 15, 2015 3:23 PM By Daniela Forte

Private sale boutique apparel brand Rue La La embarked on a customer-segmentation project with the goal of reactivating dormant customers. See what they did and how it helped the brand.

Sigma Beauty Drives Results Using User Generated Content  Jun 11, 2015 1:31 PM By Daniela Forte

Exhibiting how a product will present itself in the real world was important and a challenge for beauty brand Sigma Beauty. See how Sigma Beauty addressed the challenge and leveraged its user-generated content.

The 2015 Video Marketing Cheat Sheet  Jun 10, 2015 1:46 PM By Daniela Forte

With 7 billion videos watched on Facebook and YouTube each year, the message is clear that customers want video. See why video is an important marketing strategy and how to make it beneficial for your business.

Mastering the Art of Selling Cross-Border  Jun 09, 2015 1:28 PM By Daniela Forte

There are several ways to sell cross-border. In this infographic by PayPal, several of its merchants provided their own professional tips that will make the process of selling cross-border an easy one.

Moosejaw Mountaineering Sees Pinterest Success  Jun 08, 2015 11:11 AM By Daniela Forte

Moosejaw Mountaineering CEO Eoin Comerford talks about how Pinterest is the social media platform of choice in terms of better reach to customers. See what else he has to say about about Pinterest and other social media platforms.

How 1-800-Flowers Rode the Wave of Change  Jun 04, 2015 4:28 PM By Daniela Forte

For, connecting with people is what their business is all about. See how they rode the wave of change with their business.

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