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Ratings and reviews not only provide credibility for your business but make the purchase decision an easier one for your customer. See how you can properly leverage your ratings and reviews.
Online baby products retailer Giggle is using social media in a big way to personalize the shopping experience for customers. See how giggle incorporates images submitted directly from their customers or tagged on Instagram into their product and email campaigns.
This past weekend a friend told me shoe brand TOMS was asking people to grab a camera, take a picture of their bare feet and post it to Instagram using the hashtag #withoutshoes.
There are several ways to improve the customer experience, and one way is through the execution of surveys, see how American Mint leverages this customer service tactic.
Nordstrom reported tremendous success with its online off-price business which saw a sales growth of 50% in the first quarter. See what other growth initiatives are planned for Nordstrom.
Ascena Retail Group Inc., owner of plus-sized apparel brand Lane Bryant has announced it will merge with ANN INC., for a total of $2.0 billion. See what this will mean for both companies.
Can celebrities influence sales and purchase decisions? This infographic by Signarama provides interesting insights into whether a celebrity can influence a consumer’s buying behavior.
Home furnisher Z Gallerie found an innovative way to marry its catalog with user-generated content on social media. See what they did and how it worked for their catalog and social channels.
Staples announces its plans to expand its global presence. See which countries made the list and what it will mean for Staples.
When the customer experience goes wrong what is the impact to your business? See how a bad customer experience at the global level can do for your business.
by Nate Lozier
Posted 4 hours ago
by David Fish
Posted 1 week ago