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Erin Lynch is the senior content producer at Multichannel Merchant. Erin can be reached (203) 899-8461 or connect with her socially on Twitter, Google+, and LinkedIn.
Consumer’s inboxes are constantly bombarded with emails from retailers on a daily – if not hourly – basis. Here are five tips to help make sure that your email marketing campaign stands out.
Social media goliath Facebook announced that it has acquired Face.com, a face recognition program. The deal brings the technology vendor in-house to Facebook. Terms of the deal were not disclosed.
Walgreens announced that it has invested $6.7 billion for 45% of ownership in the UK based pharmacy retailer Alliance Boots. Walgreens could take complete control of Alliance Boots in 2015.
Retailers are always looking for new ways to combat loss prevention. Here are three tips to help decrease your losses and increase profit.
Even though Amazon.com announced the beta launch of AmazonSupply, a store for business and industry folks, it doesn’t mean the end for distributors and wholesalers. Here are 12 ways you can successfully compete against the online juggernaut.
Even though a new research report has found that 41% of retailers possess a mobile initiative, many are still hesitant about rolling out a mobile commerce program. Here are 5 tips that can help retailers develop enterprise-wide mobile commerce plans and enhance existing strategies.
The best takeaway from a recent Foresee satisfaction index is that in order to keep your customers satisfied, you need to consistently meet their expectations. The study found that the higher satisfaction of a site leads to an improved customer loyalty. It also could increase the likelihood that a consumer will make additional purchases in the future. Here’s more from the survey.
One takeaway from the J.C. Penney profit loss is that when your customers bank on weekly coupons and designated sales days, you don’t change a thing. Just check out #JCPenney on Twitter and you will hear from thousands of customers who are not happy with the company’s 2012 facelift.
In an effort to get more products to more customers, Macy’s expect to see 292 of their department stores work double duty as fulfillment centers for online orders just in time for the holiday season.
According to Hybris, the survey indicates that consumers want the convenience and simplicity of online shopping and a hassle free and effortless returns process. But when it comes to customer expectations vs. retailer capabilities, surveyors found that retailers fell flat.
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