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Erin Lynch is the senior content producer at Multichannel Merchant. Erin can be reached (203) 899-8461 or connect with her socially on Twitter, Google+, and LinkedIn.


Post By Erin Lynch

DHL to Resume Package Delivery in Russia  Jan 29, 2014 12:13 PM By Erin Lynch

DHL announced plans to resume foreign package delivery in Russia after reaching an agreement with custom officials. Russian express delivery shipments from DHL and FedEx to individual Russian customers had been suspended on Jan. 23 because of stricter customs regulations and procedures.

Shipping Promotions Major 2013 Holiday Focus  Jan 27, 2014 1:58 PM By Erin Lynch

A new study by Innotrac has found that the most popular types of promotions offered by merchants over the 2013 holiday season were shipping offers. In fact, 34% of all promotions offered in holiday 2013 were shipping related and the single most offered promotion during the holidays was free shipping.

Ebay See’s 13% Boost in Sales, Knocks Down PayPal Spinoff  Jan 23, 2014 2:11 PM By Erin Lynch

The global marketplace eBay has released its fourth quarter results and not only did it report a 13% increase sales, but it also declined a proposal to spin-off its payment program, PayPal.

A Year in the Life at eBay  Jan 23, 2014 11:13 AM By Erin Lynch

With a 13% growth in revenue in the fourth quarter and 13% for the year, 2013 deemed to be pretty successful for eBay. The marketplace currently has 128 million active users and generated nearly $77 billion in gross merchandise volume in 2013 alone. Here is the play-by-play highlights for the year that is eBay.

INFOGRAPHIC: A Year in the Life at eBay  Jan 23, 2014 10:54 AM By Erin Lynch

With a 13% growth in revenue in the fourth quarter and 13% for the year, 2013 deemed to be pretty successful for eBay. The marketplace currently has 128 million active users and generated nearly $77 billion in gross merchandise volume in 2013 alone. Here is the play-by-play highlights for the year that is eBay.

Amazon to Offer Sunday Delivery in the United Kingdom  Jan 22, 2014 11:36 AM By Erin Lynch

Amazon has announced that it will now offer Sunday deliveries to a number of customers in cities across the United Kingdom, and Amazon Prime members in the UK can now receive their packages on Sundays at no additional charge.

Nordstrom to Open Fulfillment Center in PA  Jan 22, 2014 10:35 AM By Erin Lynch

Nordstrom has announced plans to open its third fulfillment center Elizabethtown, Pa. Construction for the 672,000-square-foot building began on Jan. 20 and is scheduled to open in summer 2015.

Amazon Patents Futuristic Fulfillment Process  Jan 21, 2014 3:07 PM By Erin Lynch

In an effort to draw an even larger gap between itself and its competitors, Amazon has been awarded a patent that could potentially ship products to consumers before they even place an order. Welcome to Amazon’s new, futuristic fulfillment.

Best Buy Blames Price Competitiveness in Holiday Sales Decline  Jan 16, 2014 4:26 PM By Erin Lynch

The competition in price played a major role in the declining 2013 holiday sales results at Best Buy, according to a statement released by the electronics retailer. In the nine week holiday period that ended on Jan. 4, Best Buy reported $11.45 million in revenue, down slightly from the 2012 holiday season of $11.75 million.

Using Big Data to Improve Contact Center Operations  Jan 16, 2014 11:24 AM By Erin Lynch

While big data might seem like it generally falls into the silo of the marketing department, more and more merchants are finding out that not only is it just as beneficial in the contact center, but it could also give you an edge against your competitors.

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