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Erin Lynch is the senior content producer at Multichannel Merchant. Erin can be reached (203) 899-8461 or connect with her socially on Twitter, Google+, and LinkedIn.


Post By Erin Lynch

2,500 Layoffs, Store Closings Announced at Macy’s  Jan 08, 2014 5:23 PM By Erin Lynch

In an effort to save nearly $100 million annually, Macy’s has laid out a cost reduction plan which includes laying off 2,500 workers and the closing of a handful of its brick-and-mortar stores.

Issa Supports Canada Post Decision to Remove Door-to-Door Mail Delivery  Jan 07, 2014 10:37 AM By Erin Lynch

In response to the ever changing and digitally connected customer, Canada Post had decided to phase out its door-to-door delivery service and replace it with community mailboxes within the next five years. Not surprisingly, House Oversight and Government Reform Committee Chairman Darrell Issa, R-Calif., supports the measure to “modernize” mail delivery.

Jos. A. Bank Rejects Men’s Wearhouse Acquisition Bid  Dec 23, 2013 10:50 AM By Erin Lynch

In a continuing game of back-and-forth, Jos. A. Bank has rejected the acquisition proposal from Men’s Wearhouse, citing the billion dollar proposal was “significantly undervalued.”

How to Maximize Returns Efficiencies and Minimize Cost  Dec 19, 2013 2:14 PM By Erin Lynch

As more and more merchants focus their ecommerce energy into creating a customer-centric organization, one of the best ways to set yourself apart from the competition is through your returns policy. Regardless of why a consumer returns a good, there are ways for merchants to develop an effective and efficient returns process that keeps customers coming back for more.

INFOGRPAHIC How to Maximize Returns Efficiencies and Minimize Cost  Dec 19, 2013 1:58 PM By Erin Lynch

As more and more merchants focus their ecommerce energy into creating a customer-centric organization, one of the best ways to set yourself apart from the competition is through your returns policy. Regardless of why a consumer returns a good (defective merchandise, unwanted gifts, or order error), there are ways for merchants to develop an effective and efficient returns process that keeps customers coming back for more.

How Amazon Stole Christmas  Dec 19, 2013 11:02 AM By Erin Lynch

With Christmas right around the corner, shoppers are making a mad dash to ensure all their holiday shopping is complete and shipped before next week. And while ecommerce merchants are pulling out all the stops to try to grab shopper’s attention and dollars, many, if not all, are finding it tough to compete with Amazon.

INFOGRAPHIC: How Amazon Stole Christmas  Dec 19, 2013 10:45 AM By Erin Lynch

With Christmas right around the corner, shoppers are making a mad dash to ensure all their holiday shopping is complete and shipped before next week. And while ecommerce merchants are pulling out all the stops to try to grab shopper’s attention and dollars, many, if not all, are finding it tough to compete with Amazon.

FedEx Net Income Up 14%  Dec 18, 2013 1:03 PM By Erin Lynch

FedEx released its second quarter financials on Dec. 18, which showed a net income of $500 million, up 14% from last year’s $438 million.

Get a Glimpse into the Biggest Shipping Day of the Year at UPS  Dec 17, 2013 11:59 AM By Erin Lynch

Monday marked the biggest shipping day of the year for UPS as they geared up and shipped out 34 million packages. So how exactly does UPS handle this organized chaos? Take a look at this video to get a firsthand look inside the busy shipping day of the year.

Amazon Recruits RV Camper Community to Fulfill Holiday Orders  Dec 16, 2013 11:49 AM By Erin Lynch

Amazon has turned to an unusual source of seasonal hires to fulfill orders this holiday season: hundreds of workers who call RV campers their homes in Kentucky, Kansas and Nevada.

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