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Erin Lynch is the senior content producer at Multichannel Merchant. Erin can be reached (203) 899-8461 or connect with her socially on Twitter, Google+, and LinkedIn.


Post By Erin Lynch

Retailers Need to Step Up Their Shipping Game this Holiday  Nov 21, 2013 11:13 AM By Erin Lynch

With nearly 50% of Americans abandoning their shopping carts due to high shipping costs, it’s imperative for merchants to focus on managing delivery fees in order to ensure a happy customer this holiday season. In this infographic from Pitney Bowes, you will walk away with a few quick tips that can help you keep a happy customer and a secured sale during the most competitive time of the year.

INFOGRAPHIC: Retailers Need to Step Up Their Shipping Game this Holiday  Nov 21, 2013 11:08 AM By Erin Lynch

With nearly 50% of Americans abandoning their shopping carts due to high shipping costs, it’s imperative for merchants to focus on managing delivery fees in order to ensure a happy customer this holiday season. In this infographic from Pitney Bowes, you will walk away with a few quick tips that can help you keep a happy customer and a secured sale during the most competitive time of the year.

Supply Chain Execs from Across the Globe Plan a Customer-Centric Focus  Nov 20, 2013 2:56 PM By Erin Lynch

While merchants have been putting forth most of their efforts into creating a customer-centric approach in the contact center and the warehouse, the top initiative by executives moving forward is to also create a customer-centric supply chain.

USPS Announces 2.4% Shipping Increase for 2014  Nov 14, 2013 12:44 PM By Erin Lynch

The United States Postal Service has announced that customers will see a price increase of 2.4% effective Jan. 2014 for its shipping services.

China’s Single’s Day Breaks World Record with $5.7 Billion in Sales  Nov 13, 2013 4:21 PM By Erin Lynch

China’s largest shopping event, Single’s Day, topped nearly $6 billion in sales in just 24-hours, making it the largest single shopping day event in the world.

NFL Launches First Ecommerce Store in China  Nov 12, 2013 1:40 PM By Erin Lynch

The National Football League has opened its first official online store in China. The new site is similar to the U.S. ecommerce site selling official NFL branded apparel, equipment and accessories over an ecommerce platform on China’s Tmall.com.

Sephora to Open a New Distribution Center in Maryland  Nov 12, 2013 1:12 PM By Erin Lynch

Beauty retailer Sephora is expected to open a new 655,800 square foot distribution center in Perryman, MD, just outside of Baltimore by May 2014.

And the Winning Operations Summit T-shirt Is…..  Nov 08, 2013 1:08 PM By Erin Lynch

A few months ago we polled our readers, our members of our LinkedIn groups, and Facebook and Twitter followers and asked which Operations Summit t-shirt design they liked the best and you have spoken! After an unprecedented amount of votes, the winning shirt is…..

Webgistix Announces Fulfillment Center Expansion  Nov 07, 2013 6:14 PM By Erin Lynch

Webgistix announced plans to build a new fulfillment center in Scranton, Pennsylvania and expand its current fulfillment center in Las Vegas, citing a high demand for fulfillment services across the county.

Vitamin Shoppe Sees 17% Increase in Ecommerce Sales  Nov 07, 2013 1:08 PM By Erin Lynch

Vitamin Shoppe has announced its preliminary results for the third quarter which ended on September 28. According to the results, total net sales this quarter increased by 14% and ecommerce sales increased by nearly 18% compared to 2012.

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