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The Mandate of Multichannel Customer Experiences  Dec 11, 2008 1:54 AM By Gavin Finn

Customers today look to multiple channels for product research, decision-making, and ultimately to purchase. While one customer may conduct research online prior to making a purchase in the store, another will head to retail first to examine the products and later buy online

Demand Insight and the Data Value Chain  Mar 14, 2007 1:48 AM By Gavin Finn

An engineer has been defined as

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