Gregg Zegras

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Is the Retail Glass Half Empty or Half Full?

| Gregg Zegras

Is the retail glass half empty or half full? It all depends on your perspective but opportunities still abound. The answer lies in finding creative ways to meet the heightened expectations of today’s digitally savvy consumers both here and abroad.

global ecommerce, Forrester Research, mobile commerce, ecommerce, Growing Global 2015, omnichannel, omnichannel retail, online marketplaces

Tips on Pursuing Growth with Cross-Border Ecommerce

| Gregg Zegras

Broadening the aperture to expand into new markets is one of the best ways to grow your business and increase profits. The real challenge is fully optimizing the potential of cross-border ecommerce. For businesses currently offering a cross-border experience, it’s imperative to constantly be improving the experiences and thinking about what you can be doing better.

Retail Trends from 2016 Will Drive Success in 2017

| Gregg Zegras

What were some of the retail and commerce drivers from 2016 that will continue to have an impact on 2017? As you conduct your holiday season postmortem and roadmap your 2017 plans, here are a few trends to mull over while celebrating the New Year.

VAT in a Cross-Border World

| Gregg Zegras

The VAT Challenge is not a one and done issue. Rules are changing constantly as more and more governments want to ensure that they are getting their share of the increasing cross-border sales. Here are some facts to think about when it comes to VAT.

3 Important Factors for Understanding Where Your International Shoppers Are

| Gregg Zegras

One of the most common mistakes online retailers can make when expanding globally is presenting international visitors with a site experience that mirrors their domestic site. To keep global online shoppers engaged long enough to make a purchase while addressing all of their needs, it’s critical to truly understand where they are coming from, and not just based on their geographic location. 3 important factors U.S. retailers need to understand and address to meet international shoppers’ needs for overall global ecommerce success include