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Why wait until December 26? Throw the doors open on Christmas for returns and sales appears to be the message to retailers, particularly from millennials.
A new national survey from Corvisa shows consumers are getting fed up with poor customer service and as a result, businesses’ livelihoods are at stake.
Digital disruption is cutting across nearly every aspect of the global post and parcel industry, including the customer experience and last-mile delivery.
December’s import cargo volume at major container ports will be the same as 2014 as stores bring in the last round of holiday merchandise, the NRF said.
eBay Enterprise, an omnichannel commerce provider, announced Designer Shoe Warehouse , a footwear and accessory retailer, successfully implemented eBay Enterprise In-Store Pickup and Ship-to Store in 467 stores.
Staples, Inc. and Office Depot, Inc. have issued the following open letter to customers after the U.S. Federal Trade Commission announced earlier today their decision to challenge the merger of the two companies.
A blowout Cyber Weekend 2015 topped the news and happenings we were watching this week in ecommerce, marketing and direct-to-customer operations.
Wayfair Inc. one of the world’s largest online destinations for home furnishings and décor, reported a 109% increase in overall gross sales.
Representing a record-breaking year, the number of China-based consumers shopping U.S. brands online over the holiday season has increased 7 times over last year.
Cyber Weekend 2015 is in the books, and Multichannel Merchant’s editorial staff put a wrap – and a bow – on Black Friday, Thanksgiving, and Cyber Monday. Watch as Chief Content Director and Publisher Ellen Shannon, Managing Editor Tim Parry, Senior Editor Mike O’Brien and Content Producer Daniela Forte share their insights and impressions of Cyber Weekend.
Posted 4 days ago
by Curt Barry
Posted 1 week ago