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Alipay Finds Significant Growth of Chinese Consumers Participating in U.S. Ecommerce Holiday Season  Dec 03, 2015 10:43 AM By MCM Staff

Representing a record-breaking year, the number of China-based consumers shopping U.S. brands online over the holiday season has increased 7 times over last year.

Video: Multichannel Merchant’s Editors Analyze Cyber Weekend 2015 Trends  Dec 02, 2015 5:22 PM By MCM Staff

Cyber Weekend 2015 is in the books, and Multichannel Merchant’s editorial staff put a wrap – and a bow – on Black Friday, Thanksgiving, and Cyber Monday. Watch as Chief Content Director and Publisher Ellen Shannon, Managing Editor Tim Parry, Senior Editor Mike O’Brien and Content Producer Daniela Forte share their insights and impressions of Cyber Weekend.

Retailers’ Apps Shows Mobile’s Growing Influence on Holiday Shopping  Dec 02, 2015 10:40 AM By MCM Staff

PORTLAND, OR–(Marketwired – December 01, 2015) – As holiday shopping results are tallied from the Thanksgiving to Cyber Monday time period, many are finding it was a banner year for mobile with more people shopping online than in stores and mobile traffic exceeding desktop traffic for the first time on Black Friday. To add depth […]

Vista Equity Simultaneously Buys MarketLive and Shopatron  Dec 01, 2015 7:01 AM By MCM Staff

Vista Equity Partners did some pre-Thanksgiving shopping: On Nov. 25, the private equity firm acquired both MarketLive Inc. and Shopatron. Here’s how Vista Equity envisions integrating Marketlive with Shopatron.

More Than 121 Million Holiday Shoppers Plan to Shop Online on Cyber Monday  Nov 29, 2015 2:26 PM By MCM Staff

Up from 24.4 million last year, 29.6 million (24.4%) consumers said they will use their mobile device to shop on Cyber Monday, while eight in 10 (80%) said they will use their home computers to shop online.

Guitar Center Launches New Ecommerce Site  Nov 25, 2015 10:39 AM By MCM Staff

The Guitar Center site, GuitarCenter.com, is now based on an updated IT platform infrastructure, creating a seamless omnichannel user interface.

Consumers Will Pay for Better Customer Service from Preferred Brands  Nov 25, 2015 10:18 AM By MCM Staff

A new Xerox report reveals that over half of consumers polled in Europe and the U.S. would pay more for better customer care from their preferred brands.

Omnichannel Returns Can Grow Revenue, Enhance Customer Experience  Nov 24, 2015 9:13 AM By MCM Staff

A StellaService report finds merchants are not using all the revenue generation and customer experience benefits they can drive with their returns process.

Pitney Bowes Borderfree Brings More American Brands to China  Nov 23, 2015 12:06 PM By MCM Staff

Borderfree, now a part of Pitney Bowes Inc., announced that it will bring more American fashions, sports apparel and lifestyle accessories to online shoppers in China.

iguama Partners with ChannelAdvisor to Drive Growth in Latin America  Nov 23, 2015 11:57 AM By MCM Staff

MIAMI, Nov. 4, 2015 /PRNewswire/ – Latin American cross-border shopping mall, iguama, today announced its strategic alliance with ChannelAdvisor (NYSE: ECOM), which will drive sales from U.S. retailers to iguama customers in Latin America. Today, many U.S. brands do not exist in Latin America or are too expensive or do not sell the latest fashions in Latino shopping centers. Through its integration with the ChannelAdvisor […]

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