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Chinese Consumers Shop U.S. Brands for Holiday 2015  Dec 15, 2015 1:20 PM By MCM Staff

China-based consumers shopping U.S. brands online through Alipay ePass has increased 8 times over last year. Check out this infographic highlighting this growth, as well as increases in sales, top categories, key demographics, and shoppers by region.

The North Face, IBM and Fluid Launch New Interactive Shopping Experience using AI  Dec 14, 2015 4:02 PM By MCM Staff

The North Face, the world’s premier supplier of authentic, innovative and technically advanced outdoor apparel, equipment and footwear, announced today the launch of a new interactive online shopping experience powered by IBM’s Watson.

Week in Review: Will There Be Walmart Pay Evangelists in 2016?  Dec 11, 2015 1:16 PM By MCM Staff

Mobile payments gained more traction this week when Walmart announced Walmart Pay, which is being touted as a first by a major retailer.

Cybercrime Predictions 2016: The Year of the Digital Identity  Dec 10, 2015 4:12 PM By MCM Staff

ThreatMetrix outlines four main themes to emerge next year: businesses shifting to digital, cybersecurity moving to the c-suite, the threat of cyberattacks becoming increasingly global and heightened fraud strategies putting digital identity intelligence front and center.

Retailers Urge Congress to Reject Customs Bill If Without Online Sales Tax  Dec 10, 2015 3:45 PM By MCM Staff

The National Retail Federation today called on Congress to reject a customs reauthorization bill set for a vote this week unless it includes a provision allowing states to require online merchants to collect sales tax the same as local stores.

Some Would Return Gifts, Shop on Christmas Day, Report Finds  Dec 10, 2015 2:39 PM By MCM Staff

Why wait until December 26? Throw the doors open on Christmas for returns and sales appears to be the message to retailers, particularly from millennials.

Poor Customer Service Affecting Businesses  Dec 10, 2015 1:50 PM By MCM Staff

A new national survey from Corvisa shows consumers are getting fed up with poor customer service and as a result, businesses’ livelihoods are at stake.

Report Identifies Digital Disruption in Global Post and Parcel Industry  Dec 10, 2015 10:46 AM By MCM Staff

Digital disruption is cutting across nearly every aspect of the global post and parcel industry, including the customer experience and last-mile delivery.

Retailers Matching Supply and Demand of Holiday Merchandise  Dec 10, 2015 10:27 AM By MCM Staff

December’s import cargo volume at major container ports will be the same as 2014 as stores bring in the last round of holiday merchandise, the NRF said.

DSW Launches In-Store Pickup and Ship-to-Store  Dec 08, 2015 2:35 PM By MCM Staff

eBay Enterprise, an omnichannel commerce provider, announced Designer Shoe Warehouse , a footwear and accessory retailer, successfully implemented eBay Enterprise In-Store Pickup and Ship-to Store in 467 stores.

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