Post By MCM Staff

Online Support Centers are Essential for Fast Growing Companies  Oct 15, 2013 7:25 PM By MCM Staff

With self-service support, such as a customer portal or support center, customers can help themselves 24 hours a day. Learn how customer self-service support leads to higher customer satisfaction at a lower cost.

Kmart and Sears Highlight Holiday Gameplans  Oct 15, 2013 3:22 PM By MCM Staff

Sears, Roebuck and Co. has announced its strategies to attract holiday shoppers this season. For example, Kmart will roll out its Lease-to-Own program in time for Black Friday, while Sears announced it has more than 95 million items available via Sears Marketplace.

Integrated Distribution Services Expands Into New Facility  Oct 14, 2013 1:50 PM By MCM Staff

Integrated Distribution Services’ need for additional warehouse space is attributed to its continued growth in order fulfillment for the ecommerce, retail and direct selling markets. The new facility will provide IDS with 100,000+ square feet of warehouse space, in addition to its current 350,000+ square foot facility.

Overstock.com Opens Warehouse in Pennsylvania  Oct 14, 2013 1:40 PM By MCM Staff

Overstock.com’s new operation will allow a faster fulfillment of orders by taking advantage of a state-of-the-art warehouse while providing room for growth. Shipping products from the Jonestown facility will provide orders to customers from Maine to Florida within two days of order shipment.

How Negative Reviews Can Improve Purchase Intent – If Brands Know How to Respond  Oct 08, 2013 5:12 PM By MCM Staff

This webinar will take an in-depth look into how brands can properly track, interpret and respond to negative reviews to yield positive results. Household brand Homax (Goo-Gone) and comfort products brand Sleep Revolution will share how their participation with reviews gives them a direct conversation with consumers never before possible.

Walmart Announces 2 Large-Scale Online Fulfillment Centers  Oct 01, 2013 9:12 PM By MCM Staff

Walmart has announced two new centers dedicated to filling online orders, including one in Texas and one in Pennsylvania that will be its largest ever.These two new online fulfillment centers are just part of a next-generation fulfillment network that will deliver U.S. customer orders faster and at a lower cost. In addition to these new and […]

Walmart Announces New Fulfillment Centers for Online Orders  Oct 01, 2013 1:56 PM By MCM Staff

Walmart announced it would open to new fulfillment centers dedicated to fill online orders, including one in Texas and one in Pennsylvania.

Neiman Marcus Rolls Out Free Shipping, Free Returns  Oct 01, 2013 10:32 AM By MCM Staff

Neiman Marcus announced its plan to offer free shipping and free returns permanently in its Neiman Marcus and Bergdorf Goodman stores and online.

Lands’ End Makes Online Shopping Seamless for International Customers  Sep 24, 2013 2:51 PM By MCM Staff

Lands’ End is working with Borderfree to provide an easier and more efficient online shopping experience for its international customers. See Lands’ End’s plans going forward.

Making the Most of Marketing Resources: How You Can Boost Performance and ROI  Sep 23, 2013 12:19 PM By MCM Staff

FREE ON-DEMAND WEBINAR The overall marketing mix is expanding much faster than marketing budgets because of the explosion of social, mobile and big data capabilities. To keep pace, marketing organizations must become savvier and manage operations and resources more efficiently. A more efficient marketing organization frees up more money for actual campaigns and programs by […]

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