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Post By MCM Staff

Retailers Estimate Holiday Return Fraud Will Cost Them $3.4 Billion  Dec 06, 2013 3:45 PM By MCM Staff

As one of the most serious, but often most misunderstood, retail loss prevention issues, return fraud costs retailers billions of dollars every year.

Aeropostale Sees Online Sales Decline in 3rd Quarter  Dec 04, 2013 5:23 PM By MCM Staff

Aeropostale, a specialty retailer of casual apparel for young women and men, released its third quarter results, which showed a 15% decrease in net sales and comparable sales, which include the ecommerce channel. CEO Thomas P. Johnson said in the release that he was “disappointed in the overall performance as customer adoption is occurring more slowly than we would like against the backdrop of a challenging teen retail environment.”

J.Crew’s 3rd Quarter Shows 21% Increase in Direct Sales  Dec 04, 2013 5:03 PM By MCM Staff

J. Crew has released its third quarter financials on Dec. 4, showing a revenue increase of 11% to $618.8 million. Store sales increased 7% to $420.2 million and direct sales increased 21% to $189.8 million.

Cyber Monday Sales Increase 150% on Smartphones  Dec 04, 2013 12:04 PM By MCM Staff

Branding Brand, the mobile commerce platform to top retailers, today announced the results of its Mobile Commerce Index for Cyber Monday, which showed a 150% increase in sales on smartphone-optimized websites.

Wayfair.com Reports Record Cyber Monday Sales  Dec 04, 2013 11:06 AM By MCM Staff

Wayfair.com, online retailer of home furnishings and decor, reported record Cyber Monday sales that surpassed $9 million, a 50% increase in year over year growth.

comScore: Cyber Monday Desktop Sales Reach $1.735 Billion  Dec 03, 2013 7:47 PM By MCM Staff

Cyber Monday reached $1.735 billion in desktop online spending, up 18% versus the same day in 2012, representing the heaviest online spending day in history, according to comScore.

Walmart Sees One Billion Pages Views Over Cyber Weekend  Dec 03, 2013 4:07 PM By MCM Staff

Cyber Monday proved to be the biggest online sales day in the history of Walmart. In fact, according to the retailer, from Thanksgiving through Cyber Monday was the highest five-day stretch in online sales for the retailer in its history with over one billion page views processed.

Black Friday Mobile Survey Unwraps Consumer Shopping Behaviors  Dec 03, 2013 7:01 AM By MCM Staff

Survey Analytics and Ipsos Loyalty conducted a mobile consumer shopping survey to capture customer experience in real-time on Black Friday. While survey findings show 64% of respondents were satisfied with their Black Friday shopping experience, too much holiday cheer left an overwhelmed 66% concerned about their safety while shopping for the best deals.

Showrooming vs. Webrooming: A Tale of Two Holiday Shopping Trends  Dec 03, 2013 6:51 AM By MCM Staff

If showrooming was a holiday trend to watch in 2012, then webrooming – wherein consumers do their research online and then head to the store to actually make a purchase – is the one to watch this holiday season. Here’s how consumers responded to a pre-Cyber Weekend Harris Poll on the two retail trends.

ShopperTrak: Retail Store Sales Rose 2.3% Thanksgiving and Black Friday  Dec 01, 2013 8:59 AM By MCM Staff

With the allure of deep discounts, “door-buster” promotions and extended store hours, shoppers visited more stores and spent more money across the days of Thanksgiving Day and Black Friday than they did last year. However, sales rose only 2.3%.

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