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Post By MCM Staff

Amazon and USPS Team Up for Sunday Package Delivery  Nov 11, 2013 8:32 AM By MCM Staff

Amazon is working with the U.S. Postal Service to deliver packages on Sunday, starting in the Los Angeles and New York metropolitan areas.

OfficeMax Reports Third Quarter 2013 Financial Results  Nov 07, 2013 5:52 PM By MCM Staff

OfficeMax® Incorporated (NYSE: OMX), a leading provider of office and facility supplies, technology and services, today announced the results for its fiscal third quarter ended September 28, 2013.

Big Lots Exiting Wholesale Business  Nov 01, 2013 10:44 AM By MCM Staff

Closeout retailer Big Lots has decided to exit the wholesale business. The merchant will wind down operations of Big Lots Wholesale, Consolidated International, and Wisconsin Toy wholesale operations by the end of fiscal 2013.

Ecommerce and Mobile Offer Big Opportunities for B2B  Oct 30, 2013 3:31 PM By MCM Staff

B2B companies find it easier to build loyalty with online-only than offline-only customers according to research commissioned by hybris.

ValuePetSupplies.com Awarded Google Trusted Store Badge  Oct 29, 2013 6:33 PM By MCM Staff

ValuePetSupplies.com has been awarded the Google Trusted Store badge, which is issued by Google to help shoppers identify online merchants that offer a great shopping experience.

Winning with Customer Service  Oct 29, 2013 2:58 PM By MCM Staff

Satisfied customers are key to business success. Recent Aberdeen Group research indicates that satisfied customers not only increase their spending on products and services, but also promote the organization’s brand and drive new business via referrals.

Consumer Confidence Killed by Government Shutdown  Oct 29, 2013 2:07 PM By MCM Staff

The Conference Board Consumer Confidence Index, which had declined moderately in September, decreased sharply in October as the federal government shutdown and debt-ceiling crisis took a particularly large toll on consumers’ expectations.

J. Crew Group’s 3Q To-date Direct Sales are up 20.7%  Oct 28, 2013 11:50 AM By MCM Staff

Based on the two months ended Oct. 5, J. Crew says direct net sales for the whole 3rd quarter are estimated to increase in the high-teens from $156.8 million last year.

Cyber Monday Attacks Cost Merchants up to $3.4 Million per Hour  Oct 28, 2013 11:35 AM By MCM Staff

While 64% of merchants see significant increases in cyber attack activity, only 23% of attacks can be detected quickly and remediated, and nearly 70% of merchants do not take additional precautions in anticipation of increased attacks.

5 Hottest Trends for Effective Ecommerce Emails  Oct 26, 2013 12:30 PM By MCM Staff

According to analytical firm Custora, customer purchase through email has increased to almost 7% in the last four years. They further concluded that email (with 0.88%) was 40 times more effective than Facebook and Twitter (0.01% each) at acquiring ecommerce customers. Only an insignificant percentage of customers make purchases via Facebook and Twitter. Therefore, after powerful organic search […]

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