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Post By MCM Staff

Growing Global Marketplace Creates Increased Opportunities for Shippers, 3PLs  Oct 22, 2013 10:02 AM By MCM Staff

Shippers are continually focused on globalization, competition and shifting economic conditions in an increasingly global marketplace, leaving many to re-evaluate their supply chain strategies, according to 18th Annual Third-Party Logistics Study.

Saks Fifth Avenue Added to Stylewhile’s Virtual Fitting Room App  Oct 22, 2013 8:57 AM By MCM Staff

Stylewhile has partnered with Saks Fifth Avenue on the launch of a virtual fitting room iPad App that will allow users to fit clothing to their specific body type before purchase.

Lowe’s Launches Natural Gas-Powered Truck Fleet  Oct 21, 2013 11:09 AM By MCM Staff

Lowe’s has launched a dedicated fleet of natural gas-powered trucks at its regional distribution center in Mount Vernon, TX, making the DIY home improvement merchant’s fleet among the first serving a major retail distribution center in North America to run solely on natural gas.

Overstock.com’s 3Q Revenues Rose 18%  Oct 21, 2013 11:03 AM By MCM Staff

Total net revenue for Q3 2013 and 2012 was $301.4 million and $255.4 million, respectively, an 18% increase. The growth in net revenue was primarily due to a 16% increase in average order size, from $147 in Q3 2012 to $170 in Q3 2013, coupled with a 2% increase in orders.

Using Data and Behaviors to Engage throughout the Customer Lifecycle  Oct 18, 2013 10:02 AM By MCM Staff

FREE ON-DEMAND WEBINAR To optimize customer and prospect experiences, today’s marketers must effectively leverage the massive amount of data at their fingertips. On the prospect side, there should be a strong emphasis on data collection and urgency of initial response. On the customer side, marketers must be thinking about data augmentation, retention and repeat purchase. […]

Online Support Centers are Essential for Fast Growing Companies  Oct 15, 2013 7:25 PM By MCM Staff

With self-service support, such as a customer portal or support center, customers can help themselves 24 hours a day. Learn how customer self-service support leads to higher customer satisfaction at a lower cost.

Kmart and Sears Highlight Holiday Gameplans  Oct 15, 2013 3:22 PM By MCM Staff

Sears, Roebuck and Co. has announced its strategies to attract holiday shoppers this season. For example, Kmart will roll out its Lease-to-Own program in time for Black Friday, while Sears announced it has more than 95 million items available via Sears Marketplace.

Integrated Distribution Services Expands Into New Facility  Oct 14, 2013 1:50 PM By MCM Staff

Integrated Distribution Services’ need for additional warehouse space is attributed to its continued growth in order fulfillment for the ecommerce, retail and direct selling markets. The new facility will provide IDS with 100,000+ square feet of warehouse space, in addition to its current 350,000+ square foot facility.

Overstock.com Opens Warehouse in Pennsylvania  Oct 14, 2013 1:40 PM By MCM Staff

Overstock.com’s new operation will allow a faster fulfillment of orders by taking advantage of a state-of-the-art warehouse while providing room for growth. Shipping products from the Jonestown facility will provide orders to customers from Maine to Florida within two days of order shipment.

How Negative Reviews Can Improve Purchase Intent – If Brands Know How to Respond  Oct 08, 2013 5:12 PM By MCM Staff

This webinar will take an in-depth look into how brands can properly track, interpret and respond to negative reviews to yield positive results. Household brand Homax (Goo-Gone) and comfort products brand Sleep Revolution will share how their participation with reviews gives them a direct conversation with consumers never before possible.

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