Post By MCM Staff

Why Online Retailers are Unprepared for Fraud this Holiday Season  Oct 26, 2015 2:33 PM By MCM Staff

A recent survey of top Internet retailers found that over one-third are unprepared for the 2015 holiday shopping season, while another study revealed that ecommerce and mobile fraud are on the rise.

Week in Review: Sears Goes Back to the Future  Oct 24, 2015 8:37 AM By MCM Staff

Sears has introduced “Meet With An Expert,” this free service that improves the home appliance shopping experience by connecting online shoppers with knowledgeable associates in store. It seems fitting that Sears made this announcement on October 21, 2015, which was “Back to the Future Day.” and Tencent Expand Partnership to Transform Mobile Marketing for Ecommerce in China  Oct 23, 2015 10:54 AM By MCM Staff and Tencent Holdings Limited jointly announced an expanded partnership to provide merchants with innovative mobile marketing solutions ahead of this year’s Singles Day promotion. Launches Cross-Border Shopping  Oct 22, 2015 2:31 PM By MCM Staff has launched a new cross-border shipping and shopping experience for its customers in Australia, Canada, China and the UK, and said it plans to include a dozen more countries in the months ahead. Here’s a look at how is growing its global footprint.

Alibaba Unveils Omnichannel Retailing Plans for Singles Day 2015  Oct 22, 2015 12:13 PM By MCM Staff

And now Singles Day is going omnichannel: Alibaba says more than 1,000 brands with 180,000 stores in 330 cities across China will synchronize online and offline resources to expand its 2015 11.11 Global Shopping Festival efforts. Here’s a look at what Alibaba hopes is an outline for omnichannel success.

10 Critical Success Factors in the Age of the Customer in 2016  Oct 21, 2015 1:36 PM By MCM Staff

Forrester identified the top 10 critical success factors that will determine if companies thrive or fail in the age of the customer. Releases New Ecommerce Site  Oct 20, 2015 2:16 PM By MCM Staff has launched an ecommerce website that has replaced its 12 year-old flagship online store. See what updates were made to the new site.

Week in Review: And the Rate Increases are Rolling In  Oct 16, 2015 2:47 PM By MCM Staff

The major package carriers’ general rate increases for 2016 are rolling in… just in time for the holidays! Here’s a look at what the carriers are doing, plus the news, commentary and events that shaped the direct-to-customer world last week…

Ingram Micro To Acquire Dutch Ecommerce Firm Docdata  Oct 14, 2015 10:31 AM By MCM Staff

Technology-supply chain solutions firm Ingram Micro plans to acquire Docdata, a Dutch provider of order fulfillment, returns logistics and online payment.

Why Communication Breakdowns Cramp Omnichannel’s Style  Oct 13, 2015 5:37 PM By MCM Staff

In this video taken at 2015, StellaService Co-Founder and CEO Jordy Leiser talks with Multichannel Merchant Managing Editor Tim Parry about some of the in-store communication breakdowns that keep many retailers from offering the perfect omnichannel experience.

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