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Post By MCM Staff

ShipStation and Globegistics Announce International Shipping Integration  Jan 15, 2015 6:49 AM By MCM Staff

Online retailers can now use Globegistics to streamline their international shipping via ShipStation.

Businesses in Africa Under Pressure to Remain Competitive  Jan 15, 2015 6:32 AM By MCM Staff

Businesses in Africa are under increasing pressure in the current economic climate to remain competitive. This is according to Sumesh Rahavendra, Head of Marketing for DHL Express Sub Saharan Africa, who says that as the global economy continues to change, retailers, manufactures and other sectors are increasingly facing difficult, and sometimes unique, challenges that impact their supply chains.

Ylang 23 Expands Globally via Borderfree and MarketLive  Jan 07, 2015 10:12 AM By MCM Staff

Cross-border solutions provider Borderfree announced that high-end jewelry retailer Ylang 23 is the first of its retail partners to expand its global ecommerce capabilities through its new connector on the MarketLive ecommerce platform.

Staples Extends CommerceHub Partnership  Jan 05, 2015 11:31 AM By MCM Staff

Staples extends its partnership with CommerceHub with a multi-year contract, extending its decade-long partnership with its virtual inventory program.

Amazon Sellers Sold More Than 2 Billion Items in 2014  Jan 05, 2015 11:02 AM By MCM Staff

Sellers on Amazon from more than 100 countries around the world fulfilled orders to customers in 185 countries using the Fulfillment By Amazon service.

Amazon Falling Back to the Pack in Customer Satisfaction  Jan 01, 2015 7:51 PM By MCM Staff

The 2014 Answers Experience Index reveals that Amazon’s customer satisfaction score slipped to 83, tying it with QVC for the highest score among the top 100 ecommerce sites measured. Here’s a look at how far Amazon’s score has fallen in just one year.

Belk Renews Contract with eBay Enterprise for Customer Service Management  Dec 22, 2014 11:23 AM By MCM Staff

eBay Enterprise announced an extended multiyear agreement with department store chain Belk Inc. to provide Belk with multi-site customer support.

Staples is the Latest Merchant With a Data Security Breach  Dec 22, 2014 9:43 AM By MCM Staff

Staples says malware was deployed to some point-of-sale systems at 115 of its more than 1,400 U.S. retail stores in September. Here’s what transaction data was accessed at affected stores.

Holiday Return Fraud Will Cost Retailers $3.8 Billion  Dec 19, 2014 1:43 PM By MCM Staff

More than three-quarters of those polled by the National Retail Federation cite organized retail crime as impacting return fraud rates.

CommerceHub to Acquire Mercent  Dec 18, 2014 4:04 PM By MCM Staff

CommerceHub and Mercent unite to enable an end-to-end offering from demand to doorstep. The deal is expected to be finalized in January.

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