Jasmine Brown

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The Pandemic, the E-Fulfillment Workforce and System Needs

| Jasmine Brown

One consequence of the ongoing COVID-19 crisis is retail and ecommerce fulfillment operations need to do more with less to comply with strict safety restrictions. This is especially true as some states and cities reopen for business and then close again, while uncertainty reigns.

The State of the Catalog is Alive and Well

| Jasmine Brown

While branding remains a top function of the catalog, innovative merchants are leveraging it to drive customers online and provide inspiration through imagery. This is why some of today’s largest retailers are still retaining the catalog as a key element in their overall marketing strategy.

Using Data to Better Manage Customer Relationships

| Jasmine Brown

Creating and maintaining strong customer relationships and building loyalty is important for today’s digital retailer. The wealth of data being generated across these channels provide the retailer provide a memorable experience for the customer.

The Next Wave in Warehouse Automation

| Jasmine Brown

There’s plenty of pressure on ecommerce merchants to get orders out the door faster and into the eager hands of customers — so they don’t go to the competitor next time when the experience is less than flawless. Behind the scenes, more fulfillment center operations are turning to the latest automation solutions, including robotics, to address throughput and efficiency issues and tight turns in an era of scarce labor and rising costs.

Retooling Your Fulfillment Network to Stay Competitive

| Jasmine Brown

To be successful in today’s business environment, retailers and ecommerce companies need to be able to meet customer demand for an enhanced delivery experience. That means offering the most rapid shipping methods, free, unlimited returns and same-day delivery, if at all possible.

Ongoing Labor Shortage Underscores Need for Optimized Warehouses

| Jasmine Brown

A national unemployment rate hovering around 4% is a good thing for the economy but makes life difficult for managers of distribution and fulfillment centers. Finding sufficient staff is a problem that’s not likely to go away soon, so companies are looking to maximize productivity and reduce inefficiency.

Powering Ecommerce Growth for Brands

| Jasmine Brown

Customers are demanding not only fast and free shipping but also delivery options at checkout, and successful ecommerce companies need to be proactive in anticipating their needs. Often, however, they lack the necessary scale and expertise in house. Learn how FedEx Fulfillment helped two hot ecommerce brands overcome the operational challenges of a rapidly growing business.