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MULTICHANNEL MERCHANT » ARCHIVES FOR JEFF SIEGEL
THE STATISTICS seem to bear out the headlines. Capital spending has increased after two years of recession, and companies up and down the supply chain
When Barnes & Noble, the national book chain, decided to offer same-day delivery in Manhattan for customers who ordered through its e-commerce site, it
When Steve Bolin gets to work each day, he has the usual sorts of duties and assignments to handle. But Bolin, facilities director for the DC of business
Roberto Milk knows first-hand the trials and tribulations of trying to keep high shipping charges at bay. He is the CEO of Novica.com, which ships arts,
THREE YEARS AGO, Crate & Barrel executives knew they had to find a better way to pack the items they shipped to their distribution centers and to customers.
The time: Four years ago. The familiar opening theme to that TV chestnut, Mission: Impossible, is heard, as our hero pushes the button on a tiny cassette
But there may be no need to pay such close attention THE POSSIBILITIES are intriguing. Wonder where the merchandise from the factory in China is as it
Three years ago, when Circuit City was puzzling over how to set up its e-commerce fulfillment system, the electronics retailer could have gone in any
One company designs and manufactures auto parts. Two more are in the book business. A third and a fourth sell off others’ excess inventory. What they
Robert Angstadt remembers the old days. The faxes containing orders would stack up at the West Coast warehouse, waiting for a clerk to come in at 9 a.m.