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MULTICHANNEL MERCHANT » ARCHIVES FOR JIM TIERNEY
Our roundtable participants were Chris Bradley, CEO of Cuddledown; Paal Gisholt, CEO of SmartPak; Guy van Rooyen, president of Donna Salyers Fabulous Furs; Susan Landay, president and CEO of Trainers Warehouse; Matt Glerum, president of TravelSmith Outfitters; Phyliss Mosca, president of Ulla Popken; Steve Voigt, CEO of King Arthur Flour Co.; Vicki Updike, president of Miles Kimball Co.; Margot Murphy Moore, CEO of 1-800-HOMEOPATHY; and Russ Gaitskill, president and CEO of Garnet Hill.
UPS announced UPS CrossBorder Connect, a ground freight service between the United States and Mexico designed to significantly ease heavyweight freight supply chain challenges for companies investing in cross-border trade.
Ever wonder how your inbound LTL (less than truckload) costs compare to other direct-to-consumer merchants? Come to the Operations Summit and find out.
Do you want to keep all channels in synch with your new order management system? Here are a few key points to remember.
There is no reason that a merchant should settle for an order management system that does not meet its needs or that results in a change to the way I conducts business in order to
CoffeeTable offers a discovery-based tablet shopping experience for consumers to browse and shop across multiple retailers and provides a comprehensive set of data analytics to help drive retailers’ multichannel marketing strategies.
Making your seasonal employees feel like they
Controlling and managing freight costs can be a real struggle for smaller companies, says Marie Lapetina, director of operations for Design Master Associates. LaPetina offers two tips for small merchants to consider when managing their freight costs.
George Mollo, president of consultancy GJM Associates, says that only two to three of every 10 new products are potential winners and contribute to profit. Mollo wants to help merchants improve their batting average by adding one new product hit a week. One more new product hit a week separates the average player from a potential Hall of Famer, Mollo says.
Buzz Van Santvoord, a consultant with multichannel operations and consulting firm F. Curtis Barry & Co., wants to help any company that runs a warehouse or distribution center. Here are Van Santvoord