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Executive Roundtable: Agility, Speed, Realtime  Apr 16, 2012 5:59 AM By Jim Tierney

Our roundtable participants were Chris Bradley, CEO of Cuddledown; Paal Gisholt, CEO of SmartPak; Guy van Rooyen, president of Donna Salyers Fabulous Furs; Susan Landay, president and CEO of Trainers Warehouse; Matt Glerum, president of TravelSmith Outfitters; Phyliss Mosca, president of Ulla Popken; Steve Voigt, CEO of King Arthur Flour Co.; Vicki Updike, president of Miles Kimball Co.; Margot Murphy Moore, CEO of 1-800-HOMEOPATHY; and Russ Gaitskill, president and CEO of Garnet Hill.

New UPS Freight Service Between U.S. and Mexico  Apr 12, 2012 9:43 PM By Jim Tierney

UPS announced UPS CrossBorder Connect, a ground freight service between the United States and Mexico designed to significantly ease heavyweight freight supply chain challenges for companies investing in cross-border trade.

How to Reduce Costs and Improve Control of Your Inbound Freight  Apr 12, 2012 2:08 AM By Jim Tierney

Ever wonder how your inbound LTL (less than truckload) costs compare to other direct-to-consumer merchants? Come to the Operations Summit and find out.

Keeping All Channels in Synch with your Order Management System  Apr 10, 2012 1:43 AM By Jim Tierney

Do you want to keep all channels in synch with your new order management system? Here are a few key points to remember.

How to Choose an Order Management System  Apr 06, 2012 2:56 AM By Jim Tierney

There is no reason that a merchant should settle for an order management system that does not meet its needs or that results in a change to the way I conducts business in order to

R.R. Donnelley Acquires Equity Stake in CoffeeTable  Apr 06, 2012 2:42 AM By Jim Tierney

CoffeeTable offers a discovery-based tablet shopping experience for consumers to browse and shop across multiple retailers and provides a comprehensive set of data analytics to help drive retailers’ multichannel marketing strategies.

How Vermont Teddy Bear Makes Seasonal Employees Feel Special  Apr 04, 2012 2:10 AM By Jim Tierney

Making your seasonal employees feel like they

2 Tips for Managing Freight Costs  Apr 03, 2012 5:27 AM By Jim Tierney

Controlling and managing freight costs can be a real struggle for smaller companies, says Marie Lapetina, director of operations for Design Master Associates. LaPetina offers two tips for small merchants to consider when managing their freight costs.

2 Tips for Identifying Winning Products  Mar 31, 2012 1:44 AM By Jim Tierney

George Mollo, president of consultancy GJM Associates, says that only two to three of every 10 new products are potential winners and contribute to profit. Mollo wants to help merchants improve their batting average by adding one new product hit a week. One more new product hit a week separates the average player from a potential Hall of Famer, Mollo says.

Tips on Distribution and Fulfillment  Mar 31, 2012 1:15 AM By Jim Tierney

Buzz Van Santvoord, a consultant with multichannel operations and consulting firm F. Curtis Barry & Co., wants to help any company that runs a warehouse or distribution center. Here are Van Santvoord

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