We convened a diverse group of 10 presidents and CEOs for a roundtable discussion at the NEMOA Conference, held in Boston on March 14. The list of topics included the economy, the potential impact of a presidential election year, viral videos, the role of the catalog, Amazon, mobile and tablet strategies, corrugated packaging, the need for speed, discounting, and building online communities. Here’s which executives attended, and what they had to tell us.
J. Jeffery Peoples, CEO of postal software provider Window Book, wants all merchants to adopt the Intelligent Mail Barcode (IMB) Full Service plan because he says it
The decision to outsource order fulfillment can be a difficult one for merchants, but Steve Warren, vice president of business development for fulfillment services provider Fifth Gear, offers some suggestions that can make your outsourced fulfillment operation have that in-house feel.
Sam Flanders offers three tips on how you can change your methods to level the playing field. Lower technology solutions work as well or better than capital-intensive solutions for smaller orders, Flanders says.
Is free-and-fast here to stay or will this bubble burst? And what types of direct-to-consumer businesses will be able to sustain free-and-fast?
When developing operational metrics for the distribution center, it
John Caplinger, vice president of operations for health and footcare merchant Benchmark Brands, says there wasn
Cody Williams, sales/service manager at CustomInk
Online behemoth Amazon acquired Kiva Systems for $775 million in cash — a deal which could see robotic technology playing a larger role in the company
Gordon King, director of fulfillment at automobile restoration supplies and parts merchant Eckler